ELIZABETH HILTON
Pamplico
Summary
Strong technical proficiency and commitment to accuracy in financial data entry and financial record keeping. Experienced working in general office settings. Dedicated to conforming with internal policies and standards.
Overview
18
18
years of professional experience
Work History
Radiology Scheduler
Medquest Associates
Greensboro
05.2026 - Current
- Scheduled patient appointments for various radiology procedures efficiently.
- Coordinated with medical staff to ensure smooth patient flow daily.
- Managed and maintained accurate patient records in electronic systems.
- Communicated effectively with patients regarding preparation for procedures.
- Assisted in resolving scheduling conflicts and patient inquiries promptly.
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
Authorization Specialist
Medquest associates
Greensboro
11.2024 - 05.2026
- Processed patient authorization requests for various medical services and procedures.
- Reviewed insurance information to ensure compliance with hospital policies.
- Communicated with healthcare providers to gather necessary documentation for approvals.
Authorization Specialist
Medical University of South Carolina Hospital
Florence
10.2022 - 11.2024
- Managed and obtained insurance authorizations for patient referrals from physicians.
- Kept detailed reports of client and account data, consistently updating database with latest information.
- Processed patient authorization requests for various medical services and procedures.
Administrative Assistant
Wellspring Psychology Group
Florence
07.2021 - 10.2022
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
Customer Service Manager
Walmart Neighborhood Market
Florence
09.2008 - 07.2021
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Certified Medical Administrative Assistant -
Professional Medical Training Center
Florence, SCHigh School Diploma -
Hannah Pamplico High School
Pamplico, SCSkills
- Appointment scheduling
- Patient scheduling
- Schedule coordination
- Referral management
- Eligibility verification
- Medical billing
- Payment processing
- Medical terminology
- Patient interaction
- Training and coaching
- Hard-working
Timeline
Radiology Scheduler
Medquest Associates
05.2026 - Current
Authorization Specialist
Medquest associates
11.2024 - 05.2026
Authorization Specialist
Medical University of South Carolina Hospital
10.2022 - 11.2024
Administrative Assistant
Wellspring Psychology Group
07.2021 - 10.2022
Customer Service Manager
Walmart Neighborhood Market
09.2008 - 07.2021
Certified Medical Administrative Assistant -
Professional Medical Training Center
High School Diploma -
Hannah Pamplico High School