Elizabeth Inman
Inman
Summary
Dynamic Community Manager with a proven track record at Greystar Management, excelling in community engagement and operations management. Expert in financial budgeting and reporting, I foster tenant relationships while maximizing rental income. Adept at problem-solving, I streamline processes and enhance tenant satisfaction through effective communication and proactive service.
Overview
15
15
years of professional experience
Work History
Community Manager
Greystar Management
10.2019 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
Community Manager
RADCO Residential
07.2017 - 10.2019
Assistant Property Manager
Chartwell Holdings
04.2012 - 01.2016
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Leasing Agent/Assistant Manager
First Communities Management
04.2010 - 04.2012
- Collaborated with maintenance staff to ensure timely completion of tenant requests and work orders.
- Managed rental payments, ensuring accurate records for financial reporting purposes.
- Developed strong relationships with tenants through proactive communication and excellent customer service skills.
- Supported property manager with administrative tasks such as filing, data entry, and scheduling appointments.
Education
S.C. License - Property Management License
Wyatt Institute of Real Estate
Greenville, SCBachelor of Science - Tourism And Travel Management
Clemson University
Clemson, SC12-2001
Skills
- Community engagement
- Tenant and eviction laws
- Daily operations management
- Property inspections
- Property management
- Financial budgeting and reporting
- Operations management
- Property tours and inspections
- Vendor management
- Leasing and sales
- Relationship building
- Online advertising
- Payment processing
- Customer service
- Problem-solving
- Multitasking and organization
Profitability Award 2023 Greystar Management
NOI Award in 2023 with Greystar Management.
Accountability Award 2020 Greystar Management
2020 received the Accountability Award for Greystar.
Timeline
Community Manager
Greystar Management
10.2019 - Current
Community Manager
RADCO Residential
07.2017 - 10.2019
Assistant Property Manager
Chartwell Holdings
04.2012 - 01.2016
Leasing Agent/Assistant Manager
First Communities Management
04.2010 - 04.2012
S.C. License - Property Management License
Wyatt Institute of Real Estate
Bachelor of Science - Tourism And Travel Management
Clemson University
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