Elizabeth Keels

Supplier Relationship Manager | Intelisys/Scansource

• Managed and deepened strategic supplier relationships to ensure alignment with Intelisys’ goals and channel growth.
• Drove supplier investment, MDF funding, and sponsorship contributions while meeting bonus and performance targets.
• Acted as a trusted advisor to suppliers, guiding business plans, optimizing ROI, and reducing barriers to success.
• Led event and marketing coordination, ensured high-quality supplier content, and communicated strategies via RPM.
• Handled supplier escalations and promoted Intelisys’ core values through collaborative, results-driven engagement.

• Increased customer engagement through social media.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Analyzed and reported social media and online marketing campaign results.
• Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.

• Designed individualized plans to assist customers in finding a style, treatment, and routine to best suit their lifestyle using communication skills.
• Built relationships with clients and coworkers for success.
• Learned to manage multiple clients at the same time, while maintaining an organized and healthy workspace.
• Resolved guest complaints about service or style.
• Educated customers on products to maximize benefits.

• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Trained staff members on use of POS system.
• Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.