Professional Summary
Overview
Work History
Education
Skills
Certification
AWARDS & RECOGNITION
Timeline

Elizabeth Mau

Google
Summerville,SC
1
Certification
30
years of professional experience

Strategic and results-oriented Business Program Manager with extensive experience in financial management, contract administration, and cross-functional leadership within mission-critical data center operations. Proven ability to manage multi-million dollar budgets, lead complex procurement and RFP processes, and implement significant cost-saving initiatives. Expertise in developing and standardizing business processes, fostering global stakeholder collaboration, and leveraging data for operational excellence and financial accountability. Recognized for adaptability, reliability, and a strong focus on team collaboration to drive organizational success through strategic planning, process optimization, and effective stakeholder communication.

Work History

Business Program Manager, Data Center Operations (DCOps)

4 Years 10 Months
Google | 09.2021 - Current
  • Directed annual budget development for multiple data center sites. Established standardized tools for enhanced financial analysis. Oversaw multi-million dollar operational budgets, optimizing resource allocation.
  • Assisted in managing a request for proposal for mechanical operations support that resulted in significant projected cost savings. Supported the procurement process by addressing complex goods receipt/invoice receipt issues and facilitating timely payments.
  • Oversaw management of over 80 contracts annually, negotiating multi-year, multi-million dollar statements of work with key vendors.
  • Achieved significant process improvements by automating the DCOps budget creation process through a global initiative. Delivered a standardized project lifecycle via the bpm project process committee, streamlining operations. Produced the 'DCOps CHS purchasing guide' and contributed to 'DCOps Benchmarking 101,' enhancing team knowledge and efficiency.
  • Achieved successful organization of the NAEL BPM Summit through collaboration with team members. Served as a BPM representative for the Business Working Group. Drove employee wellbeing and DEI initiatives, enhancing workplace culture. Executed mental health fireside chat and engaging events for Women@ ERG, fostering community support.
  • Designed and Implemented Dashboards to illustrate the financial impacts of our sites to our budget plans
  • Supported supplier KPI information gathering opportunities through out the metro for our localized contracts.
  • Independently managed our full budget lifecycle and analyzed the variances to the plan for management to understand them.

Facilities Manager

2 Years 5 Months
Electronic Environments | 04.2019 - 09.2021
  • Managed a mission-critical data center and network operations center in a 24/7/365 on-call capacity.
  • Created data center maintenance schedules, coordinated testing, and conducted risk analyses of repairs to minimize potential outages.
  • Developed disaster recovery plans, managed physical security (badge creation, camera monitoring), and executed a data center decommissioning plan in the summer/fall of 2021.

Senior Facilities Manager / Facilities Operations Manager

22 Years 6 Months
NTT America, Incorporated | 09.1996 - 03.2019
  • Managed vendor contracts and maintained annual budgets for up to 5 national and local sites, alongside broad lease management and consolidation responsibilities.
  • Spearheaded construction and project management from inception to completion, including data center upgrades for chillers, Automatic Transfer Switches (ATS), and Power Distribution Units (PDUs).
  • Oversaw a team of up to 10 associates and contractors across multiple sites and cities.

Education

Bachelor of Science - Psychology, Minor in German

The University of Texas At Arlington | Arlington, TX

OSHA 10 Hour Certification

OSHA Training Institute Education Centers | San Diego, California | 2020

Skills

Financial planning
Business analysis
Stakeholder management
Cross-functional team leadership
Innovation management
Customer service
Problem-solving
Critical thinking
Flexible and adaptable
Detail-oriented
Infrastructure Systems: FM200 and Pre-Action Fire systems
RussElectric and ASCO ATS systems
Data Aire and Liebert CRAC systems
PowerWare UPS systems
Cummins generators
Carrier Air Cooled Chiller Systems
Eltek DC Power Plants
PDI PDU systems.
Software: SAP/Ariba
PeopleSoft
Siebel
DataTrax/Foreseer
MS Visio
MS Project
Lenel and Symmetry
basic SQL

Certification

  • Google Project Management Professional Certificate - Coursera (2025)
  • Certified Facilities Manager (CFM, CFMJ) – International Facilities Management Association.
  • Real Property Administrator (RPA) & Facilities Management Administrator (FMA) – Business Owners & Managers Institute.
  • Career Accelerator w/Beyond Barriers: Graduated from a 12-week leadership program (April 2024).
  • Leader Coach Masterclass: Completed a 6-session advanced coaching program (July 2024).

AWARDS & RECOGNITION

Google Spot Bonuses: Awarded for negotiating a 3-year mechanical services contract saving $1.7M (June 2025), establishing regional best practices (Jan 2026), and executing the NASA BPM Summit (Oct 2024)., Google Peer Bonus: Recognized for outstanding support and systems knowledge during a new site launch (September 2025)., 2020 Facility Operations Most Valuable Team Member – Electronic Environments., 2006 Colorado Facility Award of Excellence for Facilities Best Practices – IFMA Pikes Peak Chapter.

Timeline

Business Program Manager, Data Center Operations (DCOps)

Google
09.2021 - CurrentRead More

Facilities Manager

Electronic Environments
04.2019 - 09.2021Read More

Senior Facilities Manager / Facilities Operations Manager

NTT America, Incorporated
09.1996 - 03.2019Read More

The University of Texas At Arlington

Bachelor of Science from Psychology, Minor in German
Read More

OSHA Training Institute Education Centers

OSHA 10 Hour Certification
Read More
Elizabeth Mau