Elizabeth Rouse
Marion,SC
Summary
Accomplished Phlebotomy Supervisor and Emergency Fire Fighter with a proven track record at MUSC/Labcorp, adept in venipuncture and adaptable problem-solving. Excelled in leadership, significantly enhancing team performance and patient care through innovative training and strict adherence to HIPAA compliance. Achieved notable improvements in efficiency and safety, demonstrating exceptional professionalism and ethics.
Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Phelebotomist
Carolinas Hospital/MUSC/Hoffmeyer Primary
08.2004 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Phlebotomy Supervisor
Executor Diagnostics
03.2008 - 11.2012
- Reviewed employee performance and developed improvement plans.
- Conducted regular performance evaluations for phlebotomy staff, providing constructive feedback and identifying areas for growth.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Managed effective schedules to cover all department needs.
- Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
- Ensured accurate patient identification and proper specimen labeling, minimizing errors in test results.
- Developed and implemented training processes to achieve high quality of care for patients.
- Upheld all compliance standards and kept team in line with requirements.
- Managed inventory of supplies, ensuring adequate stock levels while minimizing waste and controlling costs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Verified proper storage and transportation of specimens to laboratories.
- Assisted in training and onboarding new phlebotomists.
Phlebotomy Supervisor
LabCorp
06.1994 - 08.2004
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Performed tasks as member of line staff to reduce wait time.
- Reviewed employee performance and developed improvement plans.
- Increased productivity by implementing new technologies and equipment in the phlebotomy department.
- Conducted regular performance evaluations for phlebotomy staff, providing constructive feedback and identifying areas for growth.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Managed effective schedules to cover all department needs.
- Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
- Ensured accurate patient identification and proper specimen labeling, minimizing errors in test results.
- Maintained a safe work environment by enforcing strict adherence to infection control protocols and safety guidelines.
- Upheld all compliance standards and kept team in line with requirements.
- Developed comprehensive training programs for new hires, ensuring they were equipped with necessary skills to succeed in their roles.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Assisted in training and onboarding new phlebotomists.
Emergency Fire Fighter
City of Marion FD
04.1997 - 02.2001
- Implemented traffic control measures at incident scenes, ensuring the safety of both first responders and the public.
- Collaborated with local agencies to increase public awareness on fire prevention measures, resulting in a reduction of incidents.
- Developed comprehensive pre-fire plans for high-risk structures, increasing preparedness in case of an emergency event.
- Performed detailed post-incident analysis to identify areas for improvement within the department''s emergency response procedures.
- Served as a positive role model for junior firefighters by demonstrating professionalism and dedication to service.
- Provided medical assistance as a certified EMT during emergency response situations, improving patient outcomes.
- Maintained firefighting equipment, ensuring optimal functionality during critical emergencies.
- Enhanced team performance through regular training sessions on firefighting techniques and safety protocols.
- Saved lives by executing timely search and rescue operations in various emergency scenarios.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Assisted with regular maintenance of firefighting equipment.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Assisted in prevention of fires through public education programs.
- Inspected fire and life safety systems and equipment for proper placement at properties.
Phlebotomist
McLeod Regional Medical Center
08.1985 - 05.1994
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Education
No Degree - Nursing
Florence Darlington TEC
2715 W. Lucas St Florence SC 2950105-1984
High School Diploma -
South Florence High
300 S Irby St Florence SC 2950506-1982
Skills
- Venipuncture
- Adaptable problem-solving
- Structural firefighting
- Order of draw
- Team leadership
- Employee training and development
- Specimen handling
- Professionalism and ethics
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Staff training
- Specimen labeling procedures
- HIPAA
- Blood culture collection
- Capillary puncture
- Employee performance reviews
- Specimen preparation
- Specimen collection techniques
- Pediatric phlebotomy
- First aid and CPR
- Problem-solving abilities
- Specimen collection and storage
- Personnel management
- Staff scheduling
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- ASCP certified
Timeline
Phlebotomy Supervisor
Executor Diagnostics
03.2008 - 11.2012
Phelebotomist
Carolinas Hospital/MUSC/Hoffmeyer Primary
08.2004 - Current
Emergency Fire Fighter
City of Marion FD
04.1997 - 02.2001
Phlebotomy Supervisor
LabCorp
06.1994 - 08.2004
Phlebotomist
McLeod Regional Medical Center
08.1985 - 05.1994
No Degree - Nursing
Florence Darlington TEC
High School Diploma -
South Florence High
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