Elizabeth Sorcia
Greenwood
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Waitress
David’s Santa Fe Bar and Grill
Greenwood
11.2024 - 12.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed customer payments accurately using point-of-sale system.
- Responded to customer inquiries and resolved issues effectively.
- Upsold menu items to enhance the dining experience for guests.
- Developed positive relationships with regular customers through friendly conversation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Waitress
Santa Fe Bar & Grill
Greenwood
01.2024 - 11.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed customer payments accurately using point-of-sale system.
- Collaborated with team members to ensure smooth service flow.
- Upsold menu items to enhance the dining experience for guests.
CNA Student
Saluda Nursing & Rehab Center
Saluda
04.2023 - 05.2023
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored patient vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for residents and staff.
- Communicated effectively with residents to promote comfort and trust.
- Collaborated with fellow staff to ensure quality care for all residents.
- Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
- Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Turned and repositioned bedridden patients to prevent bedsores.
Education
Nursing
Lander University
Greenwood, SC 08.2023 - 05.2024
Nursing
Piedmont Technical College
Greenwood, SC 08.2024 -
Skills
- Customer service
- Team collaboration
- Payment processing
- Upselling techniques
- Time management
- Cleanliness standards
- Stress management
- Organizational skills
- Cash handling
- Hospitality and accommodation
- Point of sale (POS) system operations
- Table turnover
Timeline
Waitress
David’s Santa Fe Bar and Grill
11.2024 - 12.2025
Nursing
Piedmont Technical College
08.2024 -
Waitress
Santa Fe Bar & Grill
01.2024 - 11.2024
Nursing
Lander University
08.2023 - 05.2024
CNA Student
Saluda Nursing & Rehab Center
04.2023 - 05.2023