Professional with strong foundation in recreation and a proven track record at the City of Charleston, excelling in program planning and guest relations. Experienced in fostering engaging and inclusive activities that meet diverse community needs. Known for building strong community relationships and ensuring high levels of participant satisfaction. Demonstrates skill in team collaboration, adapting to evolving circumstances, and driving successful outcomes.
Overview
12
12
years of professional experience
Work History
Recreation Specialist
City Of Charleston
1088 Quail Drive, Charleston SC 29412
12.2017 - Current
Oversaw tasks within recreation facilities to ensure cleanliness and safety standards were consistently met.
Successfully helped to coordinate large-scale community events such as festivals or tournaments.
Scheduled events in recreation facilities and monitored facility conditions.
Assisted in planing and evaluating recreation and athletic programs to support the community.
Created a safe, inclusive, and welcoming environment for participants of all ages and abilities in recreational facilities.
Developed open communication with patrons by listening feedback regularly on their needs and preferences.
Collaborated with various departments for successful execution of special events and projects.
Developed and enforced safety protocols, ensuring safe environment for all recreational activities.
Supervised summer camper activities to address behavioral issues and promote fun, safety and inclusivity.
Cashier Manager
Sugar Time Ice Cream and Candy
Folly Beach, SC
03.2013 - 01.2017
Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
Quickly and accurately counted drawers at start and end of each shift.
Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
Resolved customer complaints quickly to maintain customer satisfaction.
Built positive relationships with customers to increase repeat business.
Trained cashiers on organizational policies, cash handling and customer service to help develop a highly skilled team.
Education
Associate of Applied Science - Early Childhood Education
Trident Technical College
Charleston, SC
Skills
Guest relations
Teamwork and collaboration
Program planning
Activity coordination
Friendly, positive attitude
Reliability
Computer proficiency
Continuous improvement
Youth mentoring
Timeline
Recreation Specialist
City Of Charleston
12.2017 - Current
Cashier Manager
Sugar Time Ice Cream and Candy
03.2013 - 01.2017
Associate of Applied Science - Early Childhood Education