Elizabeth R Wilson
Blythewood
Summary
Extensive experience in office administration at The Cason Group. Excelling in customer support & team dynamics while enhancing operational efficiency through strong time management and multi-tasking skills.
Overview
29
29
years of professional experience
Work History
Ad
The Cason Group
05.2006 - Current
- Answered multi-line phone system, routing calls, scheduling appointments for employees OE & Ind. Medical consultations and welcomed visitors.
- Delivers customer service through prompt responses to client inquiries and directs advisors to the appropriately dept. Help staff answer questions when office needs arise.
- Maintain Eclipse filing systems for Financial Services as they complete policies.
- Match staff members with new employees for Welcome Team lunches.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Lead Substitute
Rosewood Elementary School
09.1996 - 05.2006
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Incorporated real-world examples into lessons, making concepts more relatable and easier to understand for students.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Monitored student behavior and administered discipline as needed.
- Enforced school and class rules to maintain order in classroom.
Education
Associate of Arts - Associate Degree in Business
Liberty University
Lynchburg, VASkills
- Office administration
- Administrative support
- Time management
- Customer service
- Filing
- Professional communication
- Deadline oriented
- Multi-line telephone systems
- Multi-tasking
Timeline
Ad
The Cason Group
05.2006 - Current
Lead Substitute
Rosewood Elementary School
09.1996 - 05.2006
Associate of Arts - Associate Degree in Business
Liberty University
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