Ella Hudock
Mt. Pleasant
Summary
Dynamic and dedicated professional with a strong background in customer service at Lloyds Soccer. Proven ability to enhance customer satisfaction through effective communication and relationship building. Skilled in cash handling and maintaining store cleanliness, while demonstrating patience and empathy in high-pressure situations. Committed to fostering positive experiences for all clients.
Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into the same field. Proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Eager to bring these transferable skills to new professional setting.
Energetic and compassionate individual with natural ability to connect with people and foster positive learning environment. Well-versed in water safety principles and adept at teaching various swimming techniques. Committed to ensuring each student develops confidence and proficiency in water.
Overview
4
4
years of professional experience
Work History
Retail Worker
Lloyds Soccer
06.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Restaurant Hostess
Mex 1 Coastal Cantina
05.2024 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Volleyball Coach
MVP
01.2023 - 06.2023
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
Swim Instructor
Brighton Swim School Aquatics
05.2021 - 04.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
Bachelor of Science - Strength And Conditioning
The Citadel
Charleston, SC05-2026
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
- Cash handling accuracy
- Store maintenance
- Stock replenishment
Physical fitness assessment
Team dynamics
Conflict management
Team culture development
Coaching experience
Adaptive coaching style
Offensive & defensive coaching
Physical conditioning
Practice management
Competitive analysis
Team management
Team scheduling
Skill assessment
Individual training
Practice planning
Athlete training
Timeline
Retail Worker
Lloyds Soccer
06.2024 - Current
Restaurant Hostess
Mex 1 Coastal Cantina
05.2024 - 07.2024
Volleyball Coach
MVP
01.2023 - 06.2023
Swim Instructor
Brighton Swim School Aquatics
05.2021 - 04.2022
Bachelor of Science - Strength And Conditioning
The Citadel
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