Ella Grace Bellamy
Aynor
Summary
Accomplished Certified Medical Assistant and Lead Medical Esthetician at Sculpt Skin Solutions Med Spa, adept in HIPAA compliance and professional communication. Streamlined appointment processes, enhancing patient satisfaction and operational efficiency. Excelled in interdisciplinary collaboration, significantly improving patient care outcomes through expertly administered treatments and exceptional service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Sculpt Skin Solutions Med Spa
01.2024 - Current
- Provided exceptional customer service by addressing inquiries promptly and professionally, ensuring positive experiences for all clients.
- Streamlined appointment scheduling processes, resulting in increased efficiency and reduced wait times for patients.
- Supported clinic operations by overseeing proper handling of confidential patient information, adhering to HIPAA regulations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered phone calls and messages for two-physician aesthetic medical facility, scheduling appointments, and handling patient inquiries.
- Used Aesthetic Record to schedule appointments for doctor visits and procedures.
Lead Medical Esthetician
Sculpt Skin Solutions Med Spa
05.2024 - Current
- Collaborated with interdisciplinary teams to develop comprehensive patient care plans, improving overall outcomes.
- Evaluated patient needs and determined appropriate treatment plans to address their specific concerns.
- Provided exceptional customer service by addressing inquiries promptly and professionally, ensuring positive experiences for all clients.
- Resolved customer complaints and facilitated conflict resolutions.
- Performed various facial treatments including chemical peels, microdermabrasion, and dermaplaning techniques effectively.
- Fostered friendly, warm, and exceptional customer experience.
Education
Esthetician Certification - Esthetician
Strand College of Hair Design
Myrtle Beach, SC04-2024
Certified Clinical Medical Assistant - Medical
University of South Carolina
Sumter, SC01-2024
Skills
- HIPAA compliance
- Professional communication
- Office administration
- Patient scheduling
- Microsoft office
- Appointment scheduling
- Telephone etiquette
- Records management
- EMR / EHR
- Schedule coordination
- Facility coordinating
- Documentation and recordkeeping
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Licensed Esthetician - South Carolina Board of Cosmetology.
- Advanced Medical Aesthetics Certification - Aesthetic Medical Educators Training.
Timeline
Lead Medical Esthetician
Sculpt Skin Solutions Med Spa
05.2024 - Current
Certified Medical Assistant
Sculpt Skin Solutions Med Spa
01.2024 - Current
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Licensed Esthetician - South Carolina Board of Cosmetology.
- Advanced Medical Aesthetics Certification - Aesthetic Medical Educators Training.
Esthetician Certification - Esthetician
Strand College of Hair Design
Certified Clinical Medical Assistant - Medical
University of South Carolina
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