Elle Fotheringill
Johns Island
Summary
Customer-focused retail professional with diverse experience in fashion, hospitality, and leadership. Demonstrated success in delivering exceptional service, visual merchandising, and achieving sales goals in fast-paced environments. Committed to creating positive customer experiences while effectively managing inventory and operational procedures.
Overview
1
1
Certification
Work History
Sales Associate
Brandy Melville
Charleston
- Delivered exceptional customer service by greeting customers and assisting with product selection, sizing, and styling recommendations.
- Collaborated with team members to consistently meet daily sales goals, fostering outstanding customer experiences.
- Created and maintained visually appealing merchandise displays, enhancing customer engagement and driving sales.
- Operated POS systems and processed cash, credit, and mobile transactions accurately.
- Maintained organized fitting rooms, sales floor, and stockroom.
- Assisted with inventory replenishment and upheld store presentation standards to ensure optimal shopping experience.
- Performed opening and closing procedures, including cash drawer preparation and daily operational tasks.
Sales Associate
HOTWORX
Jacksonville
- Sold memberships by educating customers on fitness programs, pricing options, and membership benefits, enhancing customer understanding and satisfaction.
- Collaborated with team members to exceed membership and retail sales goals, fostering a supportive team environment.
- Assisted customers with purchasing activewear and accessories, ensuring a seamless shopping experience and promoting brand loyalty.
- Operated POS systems and processed cash, credit, and mobile payments accurately.
- Maintained organized retail displays and restocked merchandise.
- Performed opening and closing tasks for store operations.
Morning Baker
Metto Coffee & Tea
Mount Pleasant
- Managed early-morning prep, coordinating dough production, baking schedules, and ingredient organization for efficient service.
- Prepared fresh pastries daily for morning service, ensuring high standards of consistency and quality.
- Maintained a clean, efficient workspace while adhering to food safety standards.
- Facilitated smooth shop openings by effectively managing time and collaborating with team members.
Head Morning Baker / Prep Baker
The Girl Next Dough
James Island
- Led daily baking operations, ensuring timely availability of all products for opening.
- Managed high-volume prep in fast-paced environment, maintaining strong attention to detail.
- Oversaw dough preparation and ingredient portioning, streamlining production flow.
- Maintained consistent product quality and presentation standards.
- Collaborated with team to design and arrange menu offerings. and daily baking schedules.
- Operated POS systems and handled cash transactions while providing excellent customer service.
Lifeguard Manager & Swim Instructor
Coral Bay Club
Atlantic Beach
- Responded to emergencies with professionalism and calm decision-making.
- Established professional presence to promote safety and build trust within the community.
- Partnered with local authorities to resolve community issues, fostering collaboration and resource-sharing.
- Documented daily activities and incidents to enhance operational transparency and accountability.
Head Pastry Chef
Ducks Grille & Bar
Jacksonville
- Mentored team of apprentice bakers, enhancing skills and fostering professional growth.
- Improved kitchen efficiency and reduced waste through process optimization.
- Designed custom dessert displays for events and clients.
- Coordinated communication between front- and back-of-house teams to ensure smooth operations during peak service.
Education
Bachelor of Science - Marketing
College of Charleston
Charleston, SCBusiness Administration
The University of Alabama
Tuscaloosa, ALSkills
- Customer Service
- Retail Sales
- Membership Sales
- Sales strategy
- POS Systems
- POS operation
- Cash Handling
- Inventory Management
- Visual Merchandising
- Product Display
- Hospitality and Accommodation
- Operational Procedures
- Time Management
- Team Collaboration
- Problem-solving
- Listening skills
- Communication Skills
- Attention to Detail
- Adaptability
- Goal-driven
- Professionalism
- Reading comprehension
Certification
- CPR Certified
- First Aid Certified
Timeline
Head Pastry Chef
Ducks Grille & Bar
Lifeguard Manager & Swim Instructor
Coral Bay Club
Head Morning Baker / Prep Baker
The Girl Next Dough
Morning Baker
Metto Coffee & Tea
Sales Associate
HOTWORX
Sales Associate
Brandy Melville
Bachelor of Science - Marketing
College of Charleston
Business Administration
The University of Alabama