ELYSE UDING

Provides full-service banking support including teller transactions, account opening and maintenance, and customer problem resolution.

Builds strong client relationships, identifies financial needs, recommends appropriate baking products while ensuring compliance with bank policies and regulatory requirements.

• Lead store merchandising operations, including planogram execution, inventory, replenishment, and visual standards in alignment with corporate guidelines.
• Executed structured workflows and deadlines in a fast-paced environment requiring strong organization and attention to detail.
• Supported team scheduling, task delegation, and cross-functional coordination.

• New Store Openings: Antioch, TN & Mebane, NC
• Managed end-to-end store operations with a strong focus on documentation, process compliance, scheduling, and inventory accuracy.
• Coordinated daily operational workflows to support team productivity and customer service excellence.
• Maintained detailed records related to inventory, cash handling, and compliance audits.
• Trained and supervised staff on operational procedures and company standards.

• Coordinated guest flow, scheduling, and documentation in a high-traffic professional setting.
• Maintained organization of materials and records to support smooth event operations.
• Delivered consistent, professional customer service.

Employee of the Month: Dec. 2020, Mar. 2022

• Operated point-of-sale systems to process transactions efficiently.
• Maintained knowledge of current promotions and product features.
• Monitored inventory levels and restocked shelves as needed.
• Resolved customer inquiries and complaints professionally and promptly.

• Conducted engaging campus tours for prospective students and families.
• Acted as primary point of contact for accurate information and follow-up support for prospective students and parents.
• Maintained professionalism and attention to detail while handling confidential or sensitive questions.
• Responded to visitor inquiries regarding university policies and opportunities.
• Prepared materials such as maps, brochures, and pamphlets for each tour group.