Emanuel Everesto Dudley, Jr.
Greenville
Summary
I am an experienced professional with five years of experience in leasing, marketing, sales, and real estate operations in property management. I am currently working as a Property Manager offering excellent skills in customer service, sales, marketing strategies, and client relationship building. In addition to cooperatively working with property owners, vendors, and residents with a thorough understanding of fair housing laws and real estate business operations. I sincerely commit to delivering exceptional performance in my role and contributing to the success of the company's core values.
Overview
6
6
years of professional experience
Work History
Property Manager
WillowBridge Property Company
06.2024 - Current
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Assistant Property Manager
WillowBridge Property Company
09.2022 - 06.2024
- Increased leasing velocity by implementing innovative marketing strategies and conducting thorough weekly market research to ensure property was competitive with competitors.
- Marketed property to local city residents through social media ads, emails and flyers left at local businesses.
- Managed social media accounts to promote available apartments, driving online engagement and attracting new leads.
- Assisted with developing marketing materials to highlight property features and attract potential renters.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted leasing performance through the creation of engaging promotional materials and targeted advertising strategies.
- Followed up on delinquent tenants and coordinated collection procedures.
- Responded to messages and inquiries from various parties and used well-developed thinking skills to promote quick issue resolution.
- Assisted prospective tenants in paperwork completion to facilitate smooth move-in processes.
- Assisted property manager with financial reporting and property data reporting.
- Assisted property manager with day-to-day tasks.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Improved client satisfaction rates by providing tailored solutions to meet individual client needs.
- Assisted in conducting quarterly property reviews with clients to assess performance, identify opportunities, and set goals for future growth
Multi-Site Marketing & Leasing Professional
Cushman And Wakefield
03.2022 - 09.2022
- Assigned three lease-up BTR communities to stabilize and market totaling 451 units.
- Marketed property to local city residents through social media ads, emails and flyers left at local businesses.
- Used social media, email campaigns and company website to advertise property and attract new prospects.
- Assisted with developing marketing materials to highlight property features and attract potential renters.
- Boosted leasing performance through the implementation of innovative promotional strategies and events.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Improved customer engagement by promptly responding to inquiries and comments on social media platforms.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Verified tenant incomes and other information before accepting lease applications.
Leasing Professional/Assistant Community Manager
Eci Groups Management
10.2020 - 03.2022
- Promoted to Assistant Community Manager in 2022 after property reached stabilization from Leasing and Marketing role.
- Increased leasing velocity by implementing innovative marketing strategies and conducting thorough weekly market research to ensure property was competitive with competitors.
- Marketed property to local city residents through social media ads, emails and flyers left at local businesses.
- Managed social media accounts to promote available apartments, driving online engagement and attracting new leads.
- Assisted with developing marketing materials to highlight property features and attract potential renters.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted leasing performance through the creation of engaging promotional materials and targeted advertising strategies.
- Used social media, email campaigns and company website to advertise property and attract new prospects.
- Marketed property to local city residents through social media ads, emails and flyers left at local businesses.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Assisted with developing marketing materials to highlight property features and attract potential renters.
- Increased leasing rates by building relationships with prospective tenants.
- Toured property with prospective tenants and provided wealth of information in
regards to its key features. - Oversees rent collection process for cash flow and reduced delinquencies.
Inside Sales/Marketing Consultant
Verizon Wireless
10.2018 - 10.2020
- Used digital methods and traditional telephone approaches to generate sales leads.
- Developed and deepened customer relationships to drive revenues.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Answered customers' questions regarding products, prices and availability.
- Set up new accounts, established customer credit, and set up payment methods.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Increased sales revenue by developing and implementing targeted marketing strategies.
- Developed successful email marketing campaigns for improved customer engagement and retention.
Education
Bachelors - Marketing
College of Charleston
Charleston, SCSkills
- Fair Housing Laws
- Bilingual (Spanish and English)
- Operations Management
- Vacancy Marketing
- Client Relations
- Promotion tactics implementation
- Networking and relationship building
- Online marketing strategies
- Social Media Management
- Sales and Marketing
- Basic Mathematics
- Multitasking and Prioritization
Accomplishments
- Voted Best Sales Agent Of The Year 2019 for Verizon Greenville District.
- Outstanding Team Achievement award for .408 Jackson.
- Best Online Property Reputation award for .408 Jackson.
Timeline
Property Manager
WillowBridge Property Company
06.2024 - Current
Assistant Property Manager
WillowBridge Property Company
09.2022 - 06.2024
Multi-Site Marketing & Leasing Professional
Cushman And Wakefield
03.2022 - 09.2022
Leasing Professional/Assistant Community Manager
Eci Groups Management
10.2020 - 03.2022
Inside Sales/Marketing Consultant
Verizon Wireless
10.2018 - 10.2020
Bachelors - Marketing
College of Charleston
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