Emely Reyes
Rock Hill
Summary
Highly-motivated with desire to take on new challenges. Works well and remains focused with groups as well as independently and always ready to help achieve company goals. Reliable and trusting employee offering excellent communication and good judgement. Always ready to learn and grow within a work place and keep a positive and friendly attitude despite the circumstances. Extremely friendly and loves interaction with new people and being able to help in any way possible.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Service
christmas shop
- Enhanced company reputation through excellent customer service and professional demeanor.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
- Managed customer service inquiries and complaints for customer satisfaction.
House Cleaner
Adrian Reyes
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Cashier
christmas shop
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Server/Waiter
IHOP
11.2024 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Effectively upsold menu items to increase sales revenue
- Managed cash transactions accurately and efficiently using POS system
- Resolved guest complaints or concerns promptly and professionally to ensure customer satisfaction
Education
Senior High School Education -
Riverwalk Academy
Rock Hill, SC02.2025
College Credit - associate in arts
York Technical College
Rock Hill, SC02.2025
Skills
- Customer service
- Client services
- Patience
- Childcare
- Fundraising
- Volunteer management
- Organizational skills
- Mentoring
- Event planning
- Strategic partnerships
- Residential Cleaning
- Leadership
- Math
- Multitasking
- Customer service oversight
- Customer service improvement
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Menu memorization
Certification
Driver's License
Groups
- National Senior Beta Club, 11/01/22, Present, Elected membership because of outstanding character and achievement.
- National Honors Society, 11/01/22, Present, Membership is based on scholarship, service, leadership, and character.
Awards
- Congress of Future Medical Leaders Award of Excellence, 02/01/24, The reward for outstanding academic achievement, leadership potential, and determination to serve humanity in the field of medicine.
- Most Resilient, 05/01/23
- Most Ameliorate, 03/01/23
- Completion of Cooking Program, 02/01/22, 3 day long Cooking program dedicated to guiding students through the food safety protocols and rules, as well as providing cooking lessons and training.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server/Waiter
IHOP
11.2024 - Current
College Credit - associate in arts
York Technical College
Customer Service
christmas shop
House Cleaner
Adrian Reyes
Cashier
christmas shop
Senior High School Education -
Riverwalk Academy
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