Emileigh Kidd
Greenville
Summary
Professional with experience in the beverage industry, specializing in cocktail creation and beer knowledge. Managed inventory and processed orders for liquor products, ensuring timely delivery and optimal stock levels for events and bars. Resolved customer complaints effectively, contributing to high customer satisfaction rates. Demonstrated equipment maintenance skills through regular upkeep of bar tools and machinery, while also providing guidance to staff to maintain service quality.
Overview
4
4
years of professional experience
Work History
Assistant Bar Manager / Beer Manager
Group Therapy Pub and Playground
Greenville
06.2023 - Current
- Created specialty cocktails for competitions and events.
- Worked with multiple distributors as the sole beer buyer for a large company.
- Resolved customer complaints promptly while maintaining high levels of customer satisfaction.
- Processed orders for liquor products from suppliers in a timely fashion in order to keep bars stocked at all times.
- Performed regular maintenance on equipment such as blenders, ice machines, glassware.
- Provided guidance and direction to bartenders when necessary in order to maintain quality of service provided by employees.
Customer Service Representative
Penske Truck Leasing
Greenville
09.2022 - 06.2023
- Worked with customers to make sure their rental trucks were fueled and up to date on papers.
- Cleaned and sanitized the fleet to ensure optimal safety and comfort.
- Managed a busy fuel island while also getting cleaning tasks done.
Taproom Manager
Three Notch’d Brewing Company
Richmond
04.2021 - 07.2022
- Maintained accurate records of beer inventory for ordering and tracking purposes.
- Maintained basic equipment for brewing to achieve optimal product.
- Scheduled events and collaborations with other companies to reach more crowds.
- Completed payroll and scheduling weekly for a small staff.
- Worked side by side with head brewer to release a new beer weekly.
Education
Some College (No Degree) - Social Work
Radford University
Radford, VASkills
- Supplier negotiation
- Equipment maintenance
- Event Scheduling
- Conflict resolution
- Product presentation
- Inventory management
- Service-oriented mindset
- Outgoing personality
Timeline
Assistant Bar Manager / Beer Manager
Group Therapy Pub and Playground
06.2023 - Current
Customer Service Representative
Penske Truck Leasing
09.2022 - 06.2023
Taproom Manager
Three Notch’d Brewing Company
04.2021 - 07.2022
Some College (No Degree) - Social Work
Radford University