I enjoy reading, playing tennis, and baking!
Emily Bennett
Columbia
Summary
I am a professional with expertise for administrative excellence and customer service. I am proficient in multitasking, problem-solving, and data entry. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. I thrive independently as well as in team settings, and can quickly adapt to dynamic demands.
Overview
5
5
years of professional experience
Work History
Guest Service Associate
European Wax Center
Columbia, SC
09.2025 - 03.2026
- Manage guest check-ins, scheduling, and front-desk communication to ensure a smooth and welcoming experience.
- Educate guests on services and retail products, providing personalized recommendations based on their needs.
- Promote and sell Wax Passes, consistently meeting sales goals.
- Maintain an organized clean lobby and support waxing specialists by coordinating efficient guest flow.
Optometrist Technician/Receptionist
Wu Family Eye Care
Aiken, SC
03.2024 - 08.2024
- Managed patient check-ins and check-outs, ensuring a smooth and organized office experience.
- Verified insurance details and copays, maintaining compliance with billing practices.
- Conducted pre-exams using diagnostic equipment, recorded results in the patient management system.
Team Member
Chick-Fil-A
Aiken, SC
11.2022 - 12.2023
- Delivered exceptional customer service with a positive and friendly demeanor while interacting with guests.
- Led team members during shifts, ensuring efficient operations and adherence to company standards.
- Managed order processing, ensuring timely and accurate fulfillment of customer requests.
Sales Associate
Bed Bath & Beyond
Aiken, SC
05.2021 - 11.2022
- Provided personalized customer service, assisting customers with finding the right products to meet their needs.
- Managed back-stock operations, including item retrieval, system scanning, and preparing products for delivery.
Education
Diploma -
San Pasqual High School
Escondido, CA05-2021
Skills
- Technical Proficiency: Advanced in Microsoft and Google Workspace, with a strong ability to navigate and leverage these tools for maximum efficiency
- Leadership & Team Management: Experience in leading teams, delegating tasks, and fostering a collaborative work environment to achieve team goals
- Typing & Data Entry: Typing speed of 67 WPM with 99% accuracy, ensuring efficient and precise data entry and document creation
- Customer Service Excellence: Extensive background in delivering attentive, solution-oriented service, with a focus on exceeding customer expectations
- Adaptability & Learning: Quick to learn and master new skills, technologies, and systems to stay ahead in fast-paced environments
- Child Care Expertise: Experienced in providing responsible and compassionate care for all ages of children, with strong problem-solving and multitasking abilities
Interests
Timeline
Guest Service Associate
European Wax Center
09.2025 - 03.2026
Optometrist Technician/Receptionist
Wu Family Eye Care
03.2024 - 08.2024
Team Member
Chick-Fil-A
11.2022 - 12.2023
Sales Associate
Bed Bath & Beyond
05.2021 - 11.2022
Diploma -
San Pasqual High School