Emily Harvey
Greeville
Summary
Detail-oriented professional specializing in patient care coordination and record management. Demonstrated success in optimizing patient flow and effectively resolving issues, resulting in enhanced customer and patient satisfaction. Strong organizational skills and commitment to maintaining accurate records contribute to overall operational efficiency.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Irrigation Technician
Ladies And Gentlemen Irrigation And More
Easley
04.2020 - 06.2025
- This was a seasonal, as-needed position.
- Assisted in installing and maintaining irrigation systems for various landscapes.
- Learned to operate irrigation tools and equipment safely and efficiently.
- Helped in preparing irrigation materials and supplies for daily tasks.
- Inspected sprinkler heads, valves, and pipes for proper functioning and identified any problems or needed repairs.
- Cleaned debris from clogged emitters or filters to improve water flow efficiency.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Assistant
iTrust Wellness
Greenville
10.2023 - 04.2024
- Managed patient scheduling and coordinated follow-up appointments efficiently.
- Maintained accurate medical records and updated patient information regularly.
- Administered medications and performed basic laboratory tests as needed.
- Educated patients on treatment plans, medications, and preventive care practices.
- Supported the front desk by handling phone calls and greeting patients warmly.
- Ensured compliance with safety protocols and maintained a clean work environment.
- Collaborated with team members to improve patient flow and enhance care delivery.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
Medical Assistant
Gastronenterology Associates
Greenville
10.2022 - 02.2023
- Assisted in patient intake and maintained accurate medical records.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Educated patients on treatment plans and provided health-related information.
- Collaborated with healthcare providers to streamline patient care processes.
- Monitored inventory of medical supplies and coordinated reordering as needed.
- Supported front desk operations by handling patient inquiries and communications.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized charts, documents and supplies to maintain team productivity.
Medical Assistant
The Bariatric Clinic
Greenville
03.2022 - 10.2022
- Assisted in patient intake and maintained accurate medical records.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Educated patients on treatment plans and provided health-related information.
- Managed scheduling for patient appointments and follow-up visits efficiently.
- Collaborated with healthcare providers to streamline patient care processes.
- Supported front desk operations by handling patient inquiries and communications.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
High School Diploma -
Greer High School
Greer, SC06-2020
Associate of Science -
Greenville Technical College
Greenville, South Carolina, SCSkills
- Technical problem solving
- Inventory management
- Safety compliance
- Team collaboration
- Communication skills
- Patient care coordination
- Record keeping accuracy
- Time management
- Relationships and rapport
- Patient education
- Safety protocols
- Verbal and written communication
- Maintenance reports
- Problem-solving aptitude
- Analytical thinking
- Problem-solving
- Teamwork and collaboration
- Customer relationship management
- Dispute resolution
- Appointment scheduling
- Medical record management
- Attention to detail
- Multi-task management
- Customer service
- Call management
- Inbound and outbound calling
- High-energy attitude
- Critical thinking
- Positive and professional
- Recordkeeping strengths
- Task prioritization
- Staff training
- Administrative support
Certification
Certificate Of Completion - Wyatt Institute of Real Estate - 2021
References
References available upon request.
Timeline
Medical Assistant
iTrust Wellness
10.2023 - 04.2024
Medical Assistant
Gastronenterology Associates
10.2022 - 02.2023
Medical Assistant
The Bariatric Clinic
03.2022 - 10.2022
Irrigation Technician
Ladies And Gentlemen Irrigation And More
04.2020 - 06.2025
High School Diploma -
Greer High School
Associate of Science -
Greenville Technical College