Experienced with team management and leadership as well as team collaboration. Years of working with youth and families, identifying and managing safety concerns and implementing services to address concerns.
Overview
10
10
years of professional experience
Work History
CWS Family Preservation Team Leader
South Carolina Department Of Social Services
07.2017 - Current
Manage a unit of caseworkers, all of whom manage a case load of child welfare cases with indicated and identified abuse/neglect concerns.
Empower and encourage caseworkers to collaborate with the families they serve and community resources and providers in efforts to reduce safety concerns to the children in the homes.
Managed conflict resolution between caseworkers and the families they serve as it arises and work to find a resolution to tensions within families and cases.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Collaborating with outside agencies to develop and monitor plans for services or identify family needs in efforts to increase safety and stability of children within a family unit.
CWS Investigations Case Manager
South Carolina Department Of Social Services
07.2014 - 11.2017
Initiate and complete investigations of cases reported to the agency with concerns of child abuse/neglect.
Maintain accurate and timely documentation of interactions and contacts with family members, providers, and external/community agencies.
Collecting evidence and information in order to appropriately assess the safety of child.
Collaborating with supervision and team members.
Education
Master of Science - Rehabilitation Counseling
Thomas University
Thomasville, GA
05-2013
Bachelor of Science - Interdisciplinary Studies
Thomas University
Thomasville, GA
05-2010
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
People management
Staff training
Coaching and mentoring
Employee evaluation
Strategic planning
Written communication
Timeline
CWS Family Preservation Team Leader
South Carolina Department Of Social Services
07.2017 - Current
CWS Investigations Case Manager
South Carolina Department Of Social Services
07.2014 - 11.2017
Master of Science - Rehabilitation Counseling
Thomas University
Bachelor of Science - Interdisciplinary Studies
Thomas University
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