Emily Jane Rollins
Greenville
Summary
Results-driven business professional with strong sales, relationship-building, and leadership experience across logistics, hospitality, and consulting environments. Proven ability to manage high-volume pipelines, exceed performance metrics, and close revenue-generating opportunities. Recognized for disciplined work ethic, persuasive communication skills, and data-driven decision-making. Seeking to build a long-term career in sales with an organization that values performance, growth, and accountability.
Overview
4
4
years of professional experience
Work History
Logistics Account Executive / National Sales Recruiter
Total Quality Logistics (TQL)
08.2025 - Current
- Managed and grew a seven-figure customer account, delivering consistent service and revenue performance.
- Ranked among top performers on the team for load coverage and total loads sold.
- Consistently exceeded activity KPIs, including 80+ daily calls, 135+ weekly calls, and 150+ weekly pipeline candidates.
- Built and maintained a highly organized sales and recruiting pipeline, ensuring accurate forecasting and follow-up.
- Trained and onboarded four new employees, supporting faster ramp-up and performance readiness.
- Demonstrated strong prospecting, negotiation, and closing skills in a fast-paced, quota-driven environment.
Business Consultant
Dry Ridge Ventures
02.2025 - 08.2025
- Provided strategic consulting support for a start-up during pre-opening and launch phases.
- Evaluated and recommended POS systems, staffing models, and inventory workflows to improve efficiency.
- Negotiated and supported supplier partnerships, including coordination with US Foods.
- Collaborated with ownership on operational planning, budgeting considerations, and scalability.
General Manager
Stoney Knob Cafe
08.2021 - 08.2025
- Led daily operations and staff management for a high-volume restaurant with a 4.7-star Google rating.
- Oversaw 40+ employees, managing payroll, scheduling, and compliance with zero payroll errors.
- Reduced staff turnover by 40% over two years through improved hiring, onboarding, and retention strategies.
- Managed customer relationships, resolved issues, and ensured consistently high service standards.
- Planned and executed 10+ private events annually, driving incremental revenue and repeat business.
- Controlled inventory and vendor ordering, ensuring accurate stock levels and cost efficiency.
Marketing Intern
Bella Chic Inc.
11.2023 - 06.2024
- Managed and updated company website to improve user experience and brand consistency.
- Created digital marketing content for TikTok and social media platforms, expanding audience reach.
- Designed promotional banners and ads that increased customer engagement and brand visibility.
- Gained hands-on experience in branding, customer targeting, and digital campaign execution.
Education
Bachelor of Business Administration - Entrepreneurial Leadership, Spanish
Mars Hill University
05.2025
Diploma with Honors - undefined
A.C. Reynolds High School
Asheville, NC05.2021
Skills
- Sales Prospecting & Pipeline Management
- Relationship Building & Client Retention
- Negotiation & Closing Techniques
- High-Volume Cold Calling & Outreach
- CRM & Sales Tools Experience
- Team Leadership & Training
- Payroll, Scheduling & Operations Management
- Digital Marketing & Social Media Strategy
- Microsoft Excel, Word & PowerPoint
- AI Tools for Productivity & Business Use
- Time Management & Organizational Excellence
- Bilingual: English (Fluent), Spanish (Proficient)
Accomplishments
- Leadership & Achievements
- Doubled chapter membership through targeted recruitment strategies and engagement initiatives.
- Awarded the Presidential Scholarship during junior year.
- Led team to the first first-place finish in MHU cheer history.
- Recognized with Most Spirited, Coach’s Choice, and Most Dedicated awards.
- Participated in weekly training sessions and motivated peers to compete in annual events.
- Developed and presented a full business plan as part of a capstone project.
President, Delta Zeta – Omicron Xi Chapter
Captain, Mars Hill University Cheer Team
Member, Mars Hill University CrossFit Club
Entrepreneurial Leadership Program Participant
Timeline
Logistics Account Executive / National Sales Recruiter
Total Quality Logistics (TQL)
08.2025 - Current
Business Consultant
Dry Ridge Ventures
02.2025 - 08.2025
Marketing Intern
Bella Chic Inc.
11.2023 - 06.2024
General Manager
Stoney Knob Cafe
08.2021 - 08.2025
Diploma with Honors - undefined
A.C. Reynolds High School
Bachelor of Business Administration - Entrepreneurial Leadership, Spanish
Mars Hill University