Emily Johnson
Spartanburg
Summary
Driven professional with a strong work ethic and exceptional customer service skills, proven at Copper River Grill. Adept in POS system operations and multitasking, consistently enhancing guest engagement and satisfaction. Recognized for improving service efficiency and fostering team collaboration, contributing to a 15% increase in positive customer feedback.
Overview
16
16
years of professional experience
Work History
Server
Broncos
Spartanburg, SC
11.2025 - 02.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Memorized menu items and daily specials to offer informed recommendations to patrons.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Home Health Caregiver
Sarah Johnson
Chesnee, SC
03.2023 - 10.2025
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Administered medication and monitored health conditions according to care plans and physician instructions.
- Maintained accurate records of client progress, communicating effectively with healthcare professionals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Server
Copper River Grill
Boiling Springs, SC
12.2017 - 03.2019
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
- Efficiently processed payments and managed cash register operations during busy shifts.
- Resolved customer complaints promptly, contributing to increased guest satisfaction.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Silver Bay Seafood Restaurants
Greenville, Spartanburg, Easley, Simpsonville SC
06.2013 - 08.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Office Administrative Assistant
Farrell Deals on Wheels Chevrolet
Spartanburg, SC
08.2010 - 01.2013
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Maintained accurate records and documentation using Microsoft Office Suite and dealership management software.
- Assisted in inventory management, tracking vehicle stock levels and facilitating timely reorders.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Education
High School Diploma - ASL
Chesnee High School
Chesnee, SC05-2001
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Suggestive selling
- Bill computation
- Multitasking and organization
- Dining customer service
- Point of sale (POS) system operations
Timeline
Server
Broncos
11.2025 - 02.2026
Home Health Caregiver
Sarah Johnson
03.2023 - 10.2025
Server
Copper River Grill
12.2017 - 03.2019
Server
Silver Bay Seafood Restaurants
06.2013 - 08.2016
Office Administrative Assistant
Farrell Deals on Wheels Chevrolet
08.2010 - 01.2013
High School Diploma - ASL
Chesnee High School