Emily Petroci
Spartanburg
Summary
Dependable and hardworking hospitality and customer service professional with experience in high-volume restaurant, banquet, and club environments. Skilled in providing exceptional guest experiences, managing fast-paced service, and maintaining high standards of professionalism. Experienced in banquet events, fine dining service, POS systems, food safety, and building strong relationships with guests and members. Brings proven leadership, communication, organization, and teamwork skills developed through professional experience, student leadership, and competitive Mock Trial..
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server
The Carolina Country Club
Spartanburg, SC
03.2026 - Current
- Provide exceptional dining service to club members and guests in both restaurant and banquet settings.
- Serve large-scale events including weddings, Easter celebrations, Mother’s Day events, private parties, and other special occasions.
- Manage multiple tables and large guest counts while maintaining professionalism and attention to detail.
- Build strong relationships with club members by remembering names, preferences, and providing personalized service.
- Deliver attentive food and beverage service while ensuring a positive guest experience.
- Collaborate with kitchen staff, event coordinators, and fellow servers to ensure smooth event operations.
- Assist with event setup, table preparation, service execution, and breakdown while maintaining club standards.
Associate
In-N-Out Burger
Irvine, CA
08.2022 - 11.2025
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Operated kitchen equipment and adhered to safety guidelines for food handling and preparation.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Trained new associates on operational procedures and company standards for efficiency.
- Monitored inventory levels, assisting in stock management to prevent shortages during peak hours.
- Developed strong communication skills by interacting with diverse customers daily, resolving issues promptly.
Education
High School Diploma -
Arnold O Beckman High School
Irvine, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- High volume dining
- Service prioritization
- Team collaboration
- Order accuracy
- Suggestive selling
- Relationship management
- Wine pairings
Certification
- Food Handler Card
- ServSafe Alcohol Certification
Timeline
Server
The Carolina Country Club
03.2026 - Current
Associate
In-N-Out Burger
08.2022 - 11.2025
High School Diploma -
Arnold O Beckman High School