Emma Bergeron
Myrtle Beach
Summary
Dedicated professional with experience in customer care and team collaboration. Proven ability to resolve inquiries and enhance satisfaction while ensuring compliance with food safety standards.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Assistant Manager
Zaxbys
Murrells Inlet
11.2024 - Current
- Advanced from cashier and cook to assistant manager through dedication and high performance.
- Maintained compliance with food safety regulations and company policies, ensuring safe operations.
- Resolved customer inquiries effectively, maintaining high levels of satisfaction.
- Coordinated with team members to streamline workflow during peak hours, improving service speed.
- Maintained comprehensive knowledge of company products and services to assist customers.
Barista
Dunkin
Murrells Inlet
10.2023 - 11.2024
- Prepared and served diverse coffee and beverage options, enhancing customer satisfaction.
- Assisted customers in menu selection according to preferences and dietary restrictions.
- Engaged with customers to cultivate a welcoming atmosphere, fostering loyalty and repeat business.
- Operated cash register, processed transactions, and managed customer payments efficiently.
- Maintained workspace cleanliness and equipment functionality to meet health standards.
Education
High School Diploma -
Atlantic Collegiate Academy
Conway, SC05-2026
Skills
- Food safety standards
- Problem solving
- Cash handling
- Efficient time management
- Teamwork and collaboration
- Critical thinking and problem resolution
- Leadership
- Communication proficiency
- Team collaboration
- Employee engagement
Languages
English
Professional
Certification
- ServSafe Certified
Timeline
Assistant Manager
Zaxbys
11.2024 - Current
Barista
Dunkin
10.2023 - 11.2024
High School Diploma -
Atlantic Collegiate Academy