Open To Work
Emma Karsten
Charleston
Summary
Professional with experience in leadership and team management. Skilled in strategic planning, project coordination, and problem-solving. Strong focus on fostering collaboration and driving results. Adaptable and reliable with a proven track record of meeting evolving business needs.
Overview
5
5
years of professional experience
Work History
Management Trainee
Enterprise Mobility
Charleston, SC
08.2025 - Current
- Contributed to a 10-point increase in ESQi, strengthening customer satisfaction and service consistency across the branch.
- Supported branch operations that became the highest-revenue location in the area, driving strong performance through sales, service, and efficient fleet management.
- Helped maximize profitability by upselling protection products and higher-class vehicles while maintaining strong customer rapport.
- Coordinated daily fleet logistics, vehicle turnaround, and maintenance scheduling to keep utilization high and wait times low.
Brand Ambassador
TEAN World Strides
Bangkok, Thailand
05.2024 - 08.2024
- Supported short-term digital marketing campaigns targeting prospective study abroad students across social platforms.
- Created and analyzed Instagram content performance, contributing to engagement growth within a 6,350+ follower audience.
- Leveraged insights from reach, engagement, and audience interaction to refine content strategy.
- Maintained consistent brand messaging and visual standards across multiple digital channels.
Sales Associate
Clothes Mentor
Wildwood, MO
05.2022 - 08.2023
- Delivered personalized styling recommendations and high-quality customer service to drive sales and repeat business.
- Assisted with buying decisions by evaluating merchandise based on brand value, condition, and trend demand.
- Took initiative to redesign merchandise placement using trend analysis, improving sales floor flow and revenue potential.
- Collaborated with team members to meet daily sales goals while maintaining visual and operational store standards.
Barista & Senior Sales Associate
St. Louis Bubble Tea
St. Louis, MO
11.2020 - 08.2021
- Led daily front-of-house operations by coordinating team tasks and maintaining efficient customer flow during peak hours.
- Trained and supported new team members on drink preparation, POS systems, and service standards.
- Demonstrated strong product knowledge by mastering and accurately preparing 134 specialty drink recipes.
- Delivered high-quality customer service and strategic upselling to drive repeat business.
Education
B.S - International Business
College of Charleston
Charleston, SC05.2025
Skills
- Staff supervision
- Operations oversight
- Customer relations
- Sales techniques
- Data interpretation
- MS office
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$60000/yr - $200000/yrTimeline
Management Trainee
Enterprise Mobility
08.2025 - Current
Brand Ambassador
TEAN World Strides
05.2024 - 08.2024
Sales Associate
Clothes Mentor
05.2022 - 08.2023
Barista & Senior Sales Associate
St. Louis Bubble Tea
11.2020 - 08.2021
B.S - International Business
College of Charleston