Emma Muldrow
Mount Pleasant
Summary
Dynamic and customer-focused cashier with proven expertise at The Home Depot Inc. Skilled in cash handling and issue resolution, I consistently enhanced customer satisfaction through exceptional service and effective communication. Recognized for maintaining a balanced cash drawer and fostering team collaboration, I thrive in fast-paced environments while ensuring financial integrity.
Overview
2026
2026
years of professional experience
Work History
Cashier
Lowes Home Improvment
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained accurate cash drawer, ensuring proper cash handling procedures were followed.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Cashier
The Home Depot Inc
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Collaborated with team members to optimize store operations during high-traffic periods.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
The Home Depot Inc
06.2021 - 08.2022
- Assisted customers in product selection to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and visibility.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure store cleanliness and orderliness.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Collaborated with team members to optimize store operations during high-traffic periods.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with product inquiries and provided recommendations.
Education
High School Diploma -
Wando High School
Mount Pleasant SC No Degree - Pharmacy
MedCerts
Online School Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Cash register systems
- Payment processing
- Issue resolution
- POS system operations
- ID verification
- Attention to detail
- Returns processing
Timeline
Cashier
The Home Depot Inc
08.2025 - Current
Cashier
The Home Depot Inc
06.2021 - 08.2022
Cashier
Lowes Home Improvment
High School Diploma -
Wando High School
No Degree - Pharmacy
MedCerts
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