Emma Parker
York
Summary
Dynamic professional with expertise in guest relations and operational efficiency in restaurant settings. Proven ability to manage multiple tasks simultaneously while ensuring exceptional service and customer satisfaction. Strong relationship-building and time management skills contribute to positive dining experiences and customer loyalty. Demonstrated success in accurately handling diverse table sizes with a focus on service excellence.
Overview
2
2
years of professional experience
Work History
Server
Hoof and barrel
York
12.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Huddle House
York
01.2023 - 12.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Prepared drinks according to standard recipes.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
Education
High School Diploma -
York Comprehensive
York, SC06-2023
Skills
- Customer service and support
- Food safety standards
- Cash handling expertise
- Order management systems
- Sanitation protocols
- Team collaboration
Timeline
Server
Hoof and barrel
12.2024 - Current
Server
Huddle House
01.2023 - 12.2024
High School Diploma -
York Comprehensive
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