Emma Rowe
Chapin
Summary
Proactive and detail-oriented, I excelled as a Sales Associate at The Scrub Shop, enhancing store visual appeal and customer engagement. My experience in customer service and inventory control significantly contributed to repeat business and efficient financial management, showcasing my ability to blend exceptional people skills with critical operational competencies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
The Scrub Shop
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate Of Technical Studies - Electrocardiography Tech
Midlands Technical College
West Columbia, SC12.2024
Certificate Of Technical Studies - Phlebotomy
Midlands Technical College
West Columbia, SC12.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Verbal/written communication
- Conflict resolution
- Complex Problem-solving
- Meeting deadlines
- Professional demeanor
- Cleaning techniques
- Guest relations
- Inventory control
- Policy and procedure adherence
Certification
CPR Certification
BLS Certification
AED Certification
Blood Borne Pathogens Certification
Disease Control Certification
Timeline
Sales Associate
The Scrub Shop
06.2023 - Current
Certificate Of Technical Studies - Electrocardiography Tech
Midlands Technical College
Certificate Of Technical Studies - Phlebotomy
Midlands Technical College
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