Summary
Overview
Work History
Education
Skills
Timeline
Activities and Honors
Generic

Emma Service

Columbia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to outstanding experiences and customer satisfaction.

Overview

3
3
years of professional experience

Work History

WAITRESS

Harborside Grill
08.2022 - Current
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Calculated charges, issued table checks and collected payments from customers.
  • Informed customers of daily specials and signature menu items.
  • Brought food and beverages to tables in a timely manner.
  • Trained new employees to perform duties.
  • Built exceptional relationships with both customers and coworkers.
  • Consistently praised for dedication and kindness during high-volume operations.
  • Commended for ability to promptly deescalate any problems or complaints.

Waitress and Cocktail Server

Edgewater Beach and Cabana Club
05.2025 - 08.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

BUFFET SERVER

The Wine Bar
04.2024 - 08.2024
  • Catered to parties of 40 or more people for large events such as bridal showers, birthdays, graduations, and communions.
  • Provided table service to guests by refilling drinks and clearing dishes.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Noted timing of meal progression, keeping kitchen staff informed.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Greeted guests with friendliness and professionalism.
  • Coordinated with kitchen personnel to ensure timely delivery of meals to buffet area.
  • Set up and broke down buffet tables, and arranged tables and chairs for guests.

WAITRESS

The Rum Runner
04.2024 - 08.2024
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

Nursing

University of South Carolina - Columbia
Columbia, SC
05-2027

High School Diploma - undefined

Middletown High School South
Middletown, NJ
06.2023

Skills

  • Team collaboration
  • Complex problem-solving
  • Customer service
  • Conflict resolution
  • Excellent communication
  • Post-event breakdown
  • Efficient serving

Timeline

Waitress and Cocktail Server

Edgewater Beach and Cabana Club
05.2025 - 08.2025

BUFFET SERVER

The Wine Bar
04.2024 - 08.2024

WAITRESS

The Rum Runner
04.2024 - 08.2024

WAITRESS

Harborside Grill
08.2022 - Current

High School Diploma - undefined

Middletown High School South

Nursing

University of South Carolina - Columbia

Activities and Honors

  • Highly interested in health and being active
  • Avid artist, using all mediums
  • Maintains a 4.0 GPA, demonstrating a strong commitment to academic excellence

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Emma Service