Emma Tarau

• Answered over 30 phone calls a day and addressed questions from customers and healthcare providers.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Counted, measured, and compounded medications following standard procedures.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.

• Protected individual confidentiality as prescribed by local, state, and federal mandates.
• Oversaw in-person and curbside patient registration and processing.
• Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols. Managed approximately 30+ phone calls a day.
• Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measure
• Reported positive and negative response cases according to established protocols and reporting mandates.
• Assessed vitals while adhering to PPE requirements and other restrictions.

• Coordinated with medical and paramedical professionals to provide appropriate
• Took and monitored vital signs, administered medications, and managed patient behavior.
• Collaborated closely with mental health professionals with treatment plan implementation.
• Developed individualized treatment plans for patients in collaboration with mental health professionals.
• Maintained patient records, documenting changes in patient condition.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Assessed patient progress and reported changes to supervising physician.
• Counseled and mentored clients on substance use and life choices.
• Charted on each patient daily.
• Treated clients and families with respect and dignity.