Emma Vandyke
Lexington
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
3
3
years of professional experience
Work History
Store Manager
Palm Beach Tan
09.2023 - 01.2025
- Recruited, trained and supervised new employees.
- Delegated work to staff, setting priorities and goals.
- Organized promotional events to increase product awareness.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
Shift Leader
Clean Juice
04.2022 - 10.2023
- Adhered to all health code regulations while preparing food items for customers.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Server
Wellmore of Lexington
03.2023 - 08.2023
- Satisfied residents by topping off drinks and offering condiments, napkins and other items.
- Informed residents of daily specials and signature menu items.
- Greeted residents, answered questions and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next resident.
Education
BSL Certified -
Red Cross
06.2024
High School Diploma -
River Bluff High School
06-2022
Skills
- Promotional planning
- Operational budgeting
- Hourly shift management
- Store operations oversight
- POS systems
- Team building
- Inventory management
- Goals and performance
- Accurate money handling
- Sales strategies
- Problem-solving
- Bank deposit procedures
- Payroll management
- Sales coaching
- Scheduling
Education and Training
Lexington, SC
Timeline
Store Manager
Palm Beach Tan
09.2023 - 01.2025
Server
Wellmore of Lexington
03.2023 - 08.2023
Shift Leader
Clean Juice
04.2022 - 10.2023
BSL Certified -
Red Cross
High School Diploma -
River Bluff High School
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