Emmett Callanan
Bluffton
Summary
Highly motivated to take on any work involving customer service due to a total of three years of working in the field at two different institutions. Strengths in the field include customer etiquette, answering questions, and handling transactions. Known to be very friendly, helpful, and hard-working by past employers. Excited to see where my future takes me.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
Bluffton
05.2024 - 01.2025
- Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
- Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Filled soft drink cups and poured hot coffee and tea for patrons.
Front Service Clerk
Publix
Bluffton
04.2021 - 08.2023
- Counted and inspected cash registers and reported thefts and other complex issues to management.
- Identified opportunities for improvement within the store's operations.
- Greeted customers in a friendly and professional manner.
- Performed opening and closing duties as assigned such as counting money, restocking shelves.
- Responded effectively to customer questions and inquiries and provided information regarding products.
Education
High School Diploma -
Clemson University
Clemson, SC05-2027
High School Diploma -
Trident Technical College
Charleston, SC12-2023
Skills
- Customer service
- Cash handling
- Team collaboration
- Guest inquiries
- Cash and credit card transactions
- Self motivation
- Computer literacy
- Cleaning and sanitizing
Accomplishments
Made President's List at the College of Charleston, 2024 Spring Semester.
Hiked 40 miles of the Appalachian Trail in 2 weeks.
Timeline
Front of House Team Member
Chick-fil-A
05.2024 - 01.2025
Front Service Clerk
Publix
04.2021 - 08.2023
High School Diploma -
Clemson University
High School Diploma -
Trident Technical College
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