Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Chestnut

Summerville

Summary

Experienced Data Center Technician and Systems Administrator with a proven track record of supporting high-availability environments, including the Google Data Center. Strong background in server deployment, hardware diagnostics, cabling, monitoring, and system optimization. Adept at racking/stacking, hardware decommissioning, and collaborating with cross-functional teams to ensure efficient operations and minimal downtime.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Data Center Technician

Unisys
Richmond
07.2025 - Current
  • Lead onsite data center operations including hardware deployment, diagnostics, maintenance, and decommissioning.
  • Supervise a team of technicians, ensuring adherence to SOPs, safety protocols, and uptime standards.
  • Perform racking/stacking, structured cabling (copper/fiber), and component replacement (DIMMs, CPUs, drives, NICs).
  • Coordinate with cross-functional teams and vendors for escalations, repairs, and inventory updates.
  • Manage asset tracking, hardware lifecycle documentation, and secure data destruction per compliance standards.

Computer Systems Operator 2

IGT
Richmond
09.2023 - 07.2025
  • Monitored and supported enterprise-level systems across multiple data centers, ensuring uptime and rapid response to system alerts.
  • Performed hardware diagnostics and coordinated on-site repairs, escalating physical failures (e.g., power, memory, disk) for timely resolution.
  • Executed system health checks, batch jobs, backups, and recovery processes using automated monitoring tools.
  • Collaborated with remote support teams to troubleshoot network issues, server outages, and configuration errors.

Data Center Technician 2

Akkodis (Google)
Moncks Corner
11.2022 - 08.2023
  • Supported daily operations in a Google data center, including racking/stacking, diagnostics, and equipment deployment.
  • Troubleshot and replaced failed components (DIMMs, CPUs, HDDs, NICs, power supplies).
  • Executed server migrations and decommissions, reducing downtime and improving reliability.
  • Followed strict security protocols for asset tracking and data sanitization.
  • Optimized copper and fiber cabling infrastructure to improve airflow and serviceability.
  • Collaborated with cross-functional teams to streamline workflows and escalate issues effectively.

Senior Technical Support Specialist

Wells Fargo (Randstad)
Fort Worth
02.2022 - 11.2022
  • Delivered technical support and root cause analysis for banking IT systems.
  • Created and led training for junior support staff, improving team resolution efficiency.
  • Streamlined IT processes through collaboration with infrastructure teams.
  • Trained new staff on system navigation and troubleshooting techniques.

Education

Some College (No Degree) - Digital Communications And Media

Coastal Carolina University
Conway, SC

Some College (No Degree) - General Studies

Community College of The Air Force
Montgomery, AL

Skills

  • Data center operations
  • Hardware diagnostics
  • Equipment maintenance
  • Technical support
  • Team leadership
  • Cross-functional collaboration
  • Hardware: racking/stacking, hardware diagnostics, server deployment, decommissioning
  • Networking: fiber and copper cabling, TCP/IP, switch management, DNS, DHCP
  • Tools: monitoring tools, asset tracking, remote management systems
  • OS: Linux (Ubuntu, Red Hat), Windows Server
  • Scripting: Bash, PowerShell (basic automation, and troubleshooting)
  • Other: virtualization, Salesforce, cybersecurity fundamentals

Certification

  • Google IT Support Professional Certificate (Pending)

Timeline

Lead Data Center Technician

Unisys
07.2025 - Current

Computer Systems Operator 2

IGT
09.2023 - 07.2025

Data Center Technician 2

Akkodis (Google)
11.2022 - 08.2023

Senior Technical Support Specialist

Wells Fargo (Randstad)
02.2022 - 11.2022

Some College (No Degree) - Digital Communications And Media

Coastal Carolina University

Some College (No Degree) - General Studies

Community College of The Air Force

Similar Profiles

CREATE PROFILE
Eric Chestnut