Erica Ferguson
Blythewood
Summary
Dynamic Dental Specialist with the United States Army, skilled in restorative dentistry and infection control protocols. Proven ability to enhance patient care through effective communication and meticulous report writing. Adept at managing dental operations and ensuring compliance with sanitation standards, delivering exceptional service to personnel daily.
Overview
19
19
years of professional experience
Work History
Dental Specialist
United States Army
01.2017 - Current
- Wrote detailed reports on health and status of personnel.
- Took x-rays and properly disposed of materials.
- Administered dental care to 10 personnel each day.
- Assisted doctor with x-rays, sterilization and patient preparation.
Teacher Assistant
Wilkes County Schools
08.2014 - 12.2016
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Built relationships and communicated with parents to provide best learning environment for children.
- Assessed student performance and provided feedback to facilitate student success.
Assistant Manager
Wendy's
10.2006 - 08.2016
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Master of Science - Healthcare Administration
American Public University
West Virginia12-2025
Bachelor of Science - Health Sciences
American Public University
West Virginia12-2021
High School Diploma -
Wilkes Central High School
Moravian Falls, NC05-2007
Skills
- Mobile dental setup
- Sanitation
- Restorative dentistry
- Radiology
- Infection control protocols
- Medical data entry
- Preventive dentistry
- Dental office administration
- Emergency procedures
- Oral surgery
- Risk management
- Operations management
Timeline
Dental Specialist
United States Army
01.2017 - Current
Teacher Assistant
Wilkes County Schools
08.2014 - 12.2016
Assistant Manager
Wendy's
10.2006 - 08.2016
Master of Science - Healthcare Administration
American Public University
Bachelor of Science - Health Sciences
American Public University
High School Diploma -
Wilkes Central High School
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