Erica Harrison
Westminster
Summary
Dedicated educator with a strong background in creating engaging lesson plans and facilitating developmental activities for children. Proven ability to foster cognitive growth and positive social interactions in a safe and organized classroom environment.
Overview
9
9
years of professional experience
Work History
Teacher
Smiling Angels Daycare
Seneca
02.2024 - Current
- Created engaging lesson plans tailored to diverse age groups, enhancing learning experiences at daycare facility.
- Facilitated educational activities that fostered cognitive and physical development in children.
- Oversaw children's playtime to ensure safety and encourage positive social interactions.
- Maintained classroom cleanliness and organized learning materials effectively.
Assistant Teacher
Future Generation Daycare
Seneca
12.2023 - 02.2024
- Supervised children during playtime, ensuring safety and fostering engagement through interactive play.
- Facilitated group activities that promoted social skills and teamwork among students.
- Assisted classroom teacher in developing and implementing lesson plans.
- Interacted positively with children, encouraging individual development and active participation in activities while fostering respect and inclusivity.
- Maintained a safe, educational safe, educational environment for students during learning and free play time.
- Helped maintain a safe and orderly learning environment.
- Maintained cleanliness and organization of the classroom, supporting a healthy learning environment and facilitating student focus.
Maintenance crew
Michelin
Sandysprings
01.2020 - 01.2021
- Ensured clean and organized workspaces to support seamless operations.
Customer service
Hardees
Williamston
01.2019 - 01.2020
- Provided exceptional customer service to high-profile clients.
- Consistently provided exceptional customer service by exceeding expectations.
- Resolved customer service issues promptly, efficiently and professionally.
- Received commendations for delivering exceptional customer service that exceeded client expectations.
- Accurately processed orders while enhancing customer experience through personalized service.
- Ensured compliance with company policies on customer service standards to maintain quality.
- Followed company policies regarding customer service standards.
Lead Teacher
Smiling Angles Daycare
Seneca
02.2024 - Current
- Lumber
- Paint
- Garden center
Customer service
Mcdonalds
Williamston
01.2017 - 01.2019
- Leading and managing customer service teams to ensure achievement of customer service goals.
- Provided exceptional customer service to high-profile clients.
- Provided excellent customer service throughout the sales cycle.
- Provided customer service support for payment inquiries, ensuring timely resolution.
- Developed strategies to enhance customer service delivery methods for increased satisfaction.
- Documented customer service requests and resolutions to streamline issue tracking.
- Adhered to company policies regarding customer service standards.
Education
Early childhood education -
Greenville Tech
Greenville, SC01-2019
High school Diploma -
Palmetto High School
Williamston, SC01-2018
Skills
- Lesson planning
- Curriculum design
- Educational assessment
- Classroom management
- Child development
- Safety supervision
- Lesson design
- CPR Certified
- First aid certification
- Parent engagement
- Parent-teacher communication
- Social-emotional learning
- Creative thinking
Languages
- English
- A little ASL
Timeline
Lead Teacher
Smiling Angles Daycare
02.2024 - Current
Teacher
Smiling Angels Daycare
02.2024 - Current
Assistant Teacher
Future Generation Daycare
12.2023 - 02.2024
Maintenance crew
Michelin
01.2020 - 01.2021
Customer service
Hardees
01.2019 - 01.2020
Customer service
Mcdonalds
01.2017 - 01.2019
Early childhood education -
Greenville Tech
High school Diploma -
Palmetto High School