Erica Martin
Blacksburg
Summary
Experienced professional with strong background in laboratory operations, skilled in laboratory safety protocols, quality control procedures and effective team collaboration. Proven track record in training and mentoring staff, and excellent organizational skills. Seeking to leverage expertise in Lab Outreach to drive continuous improvements and build strong relationships within the healthcare community.
Overview
17
17
years of professional experience
Work History
Medical Laboratory Technician
MGC- Pacolet Family Medicine
09.2014 - Current
- Assisted in preparing and analyzing laboratory specimens for testing.
- Operated laboratory equipment to perform routine diagnostic tests.
- Maintained accurate records of test results and procedures followed.
- Followed safety protocols to ensure a safe working environment.
- Collaborated with team members to improve workflow efficiency in the practice.
- Mentored new team members, fostering a supportive environment conducive to professional growth.
- Ordered and restocked medical supplies for the lab and the clinic.
- Oversaw daily operations of the practice including staff schedules, personnel management and facility operations.
- Facilitated communication between healthcare providers and staff within the practice.
Drug Screen Coordinator
SRHS Occupational Health
08.2008 - 12.2010
- Managed scheduling and logistics for DOT and Non-DOT drug screen and breath alcohol testing in clinic and on-site at facilities.
- Trained and Certified staff for DOT drug screen and breath alcohol testing across the organization.
- Streamlined communication between Medical Review Officer and employers for efficient service delivery.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Increased client satisfaction by facilitating clear and consistent communication between clients and Occupational Health drug screen department.
- Implemented, maintained and coordinated compliance programs for DOT and Non-DOT companies.
Education
Associate of Science - Medical Laboratory Science
Spartanburg Community College
Spartanburg SCSkills
- Training and mentoring
- Equipment testing and calibration
- Phlebotomy techniques
- Quality control procedures
- Supply management
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Reliability
- Effective communication
- Adaptability and flexibility
- Quality improvement
Timeline
Medical Laboratory Technician
MGC- Pacolet Family Medicine
09.2014 - Current
Drug Screen Coordinator
SRHS Occupational Health
08.2008 - 12.2010
Associate of Science - Medical Laboratory Science
Spartanburg Community College