Erica Mintz
Warrenville
Summary
Detailed and compassionate Medical Scheduler with proven experience managing patient appointment, coordinating with providers and supporting front-office operations in fast paced healthcare settings. Skilled in EMR systems, insurance verification, and patient communications. Known for maintaining accuracy, efficiency, and professionalism while ensuring excellent patient experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Verification Specialist
Walgreens Boots Alliance
08.2021 - 11.2025
- Verify patient insurance coverage, obtain prior authorizations, and confirmed referrals.
- Maintained detailed and confidential records within EMR systems.
- Resolved scheduling conflicts and communicated changes promptly to patients and staff.
- Resolved scheduling conflicts and communicated changes promptly to patients and staff.
Medical Scheduler
Aiken Regional Medical Center
01.2019 - 07.2021
- Coordinated patient appointments using electronic scheduling systems to enhance workflow efficency.
- Assisted with patient check in/out, billing inquiries, and appointment rescheduling.
- Supported office workflow by preparing patient charts and updating demographic data.
- Reviewed insurance eligibility and processed co-pays in compliance with HIPAA.
Education
High School Diploma -
Barnwell High School
Barnwell, SCAssociate of Science - Medical Office Administration
Herzing University
Dearborn, MI06-2023
Skills
- Patient scheduling and appointment coordination
- Electronic Medical Records (EMR/EHR) systems ( Epic, Cerner)
- Patient registration and data entry accuracy
- Insurance verifications and benefits eligibility
- Knowledge of HIPAA regulations and patient confidentiality
Certification
- HIPPAA Compliance Training
- CPR and First Aid Certified
Timeline
Verification Specialist
Walgreens Boots Alliance
08.2021 - 11.2025
Medical Scheduler
Aiken Regional Medical Center
01.2019 - 07.2021
High School Diploma -
Barnwell High School
Associate of Science - Medical Office Administration
Herzing University