Erik Ramsey
Boiling Springs
Summary
Detail oriented and service driven Human Resources professional with an extensive background in supporting HR operations, front office administration, employee onboarding, training coordination, and confidential documentation. Proven ability to manage high volume interactions, maintain accurate records, and provide professional support to leadership, employees, and visitors. Known for strong communication skills, adaptability, and a collaborative approach in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Cold Calling Manager – Virtual Assistant
Bidslot Marketing
01.2025 - Current
- Conduct high volume outbound communications, maintaining professionalism and accurate information routing.
- Maintain detailed CRM records, ensuring data accuracy, confidentiality, and proper documentation.
- Provide administrative support including scheduling, calendar management, data entry, and document organization.
- Prepare reports and spreadsheets to track outreach, performance metrics, and follow ups.
- Communicate clearly with internal teams and clients, prioritizing tasks in a fast paced virtual environment.
Front of House Manager/ Bar Lead
New Groove Artisan Brewery
03.2021 - Current
- Serve as the first point of contact for guests, vendors, and visitors, ensuring a welcoming and professional experience.
- Oversee daily front of house operations, including scheduling, staff coordination, and cash handling.
- Assist with onboarding and training of new employees, reinforcing company policies, service standards, and safety procedures.
- Maintain accurate records, invoices, and operational documents.
- Coordinate events, meetings, and special functions, including ordering supplies and preparing materials.
- Ensure compliance with safety, cleanliness, and regulatory requirements.
District Manager
GPM Investments
05.2006 - 10.2023
- Managed operations for multiple retail locations, supporting leadership, staffing, and policy compliance.
- Supported HR functions including onboarding, employee documentation, attendance tracking, and compliance reporting.
- Maintained confidential personnel files and operational records.
- Coordinated training initiatives and ensured completion of required documentation.
- Enforced safety standards and company policies across all locations.
Education
Notary Public -
S.C.
04.2035
B.S. - Human Resources
Charleston Southern University
12.2025
A.A. Arts - undefined
Spartanburg Community College
12.2024
Skills
- HR Administrative Support
- Visitor & Front Desk Coordination
- Employee Onboarding & Orientation
- Training Files & Documentation
- Timekeeping & Invoice Processing
- Professional Communication
- Microsoft/Google Office Suite
- Spreadsheet Formula & Data Management
- Calendar & Meeting Coordination
- Confidential Record Handling
- Customer & Employee Relations
- Multitasking & Prioritization
Timeline
Cold Calling Manager – Virtual Assistant
Bidslot Marketing
01.2025 - Current
Front of House Manager/ Bar Lead
New Groove Artisan Brewery
03.2021 - Current
District Manager
GPM Investments
05.2006 - 10.2023
B.S. - Human Resources
Charleston Southern University
A.A. Arts - undefined
Spartanburg Community College
Notary Public -
S.C.