Erika Whitmore
Rock Hill
Summary
Dedicated professional with a strong work ethic and experience in student supervision. Successfully enhanced student safety and behavior management during lunch periods. Proven ability to resolve conflicts and foster positive relationships, complemented by effective verbal communication and de-escalation techniques.
Overview
12
12
years of professional experience
Work History
Lunch Monitor
India Hook Elementary
08.2023 - Current
- Increased student safety during lunch periods by diligently supervising all areas of the cafeteria and intervening in any conflicts or issues promptly.
- Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Supported the implementation of school-wide policies and procedures related to student conduct during lunch hours.
Store Manager
Plato's Closet
05.2013 - 01.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Rock Hill High School
Rock Hill, SCSkills
- Strong work ethic
- Respectfulness
- Verbal communication
- Student supervision
- De-escalation techniques
Timeline
Lunch Monitor
India Hook Elementary
08.2023 - Current
Store Manager
Plato's Closet
05.2013 - 01.2018
Rock Hill High School
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