Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
University of Toledo Medical Center
Toledo
10.2024 - 02.2025
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Turned and repositioned bedridden patients to prevent bedsores.
Notified senior staff of patient emergencies to optimize outcomes.
Provided emotional support for patients and families during difficult times.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Helped create a safe environment by following infection control policies.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Assisted patients with activities of daily living, including bathing, dressing and grooming.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Responded to bell or light signal calls to assist patients with needs.
Prepared patient chart for admission and compiled appropriate paperwork.
Assisted with patient admissions, discharges and transfers.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Clerical Specialist
University of Toledo Medical Center
Toledo
08.2022 - 02.2025
Verified accuracy of data entered into computer systems prior to processing.
Ordered office supplies and managed inventory to ensure a well-stocked office.
Answered and directed phone calls to appropriate staff members.
Provided administrative support to department staff members as required.
Operated standard office equipment including copiers, printers, fax machines.
Managed inventory of office supplies, placed orders when necessary.
Assisted with special projects as needed such as mailings or filing system updates.
Delivered messages and ran errands.
Reviewed files, records and other documents to obtain information or respond to requests.
Answered telephones, directed calls, and took messages.
Received visitors at front desk, provided assistance as needed, and directed them to the appropriate party or area.
Housekeeper
University of Toledo Medical Center
Toledo
10.2019 - 08.2022
Communicated with maintenance team on damages to repair.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Maintained and organized cleaning supplies stock.
Ensured that all health standards were met during cleaning operations.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Emptied trash receptacles throughout the property.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cleaned building floors by sweeping, mopping and scrubbing.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Used cleaning chemicals following proper guidelines.
Disinfected telephones, light switches and other frequently touched objects.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Interacted pleasantly with clients and guests when performing daily duties.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Inspected furniture for damage or stains in between guest stays.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Home Health Aide
Senior Helpers - Des Moines
Waterville
06.2013 - 09.2019
Assisted in ambulation and exercise routines for clients.
Assisted clients with bathing, dressing and incontinence care.
Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Recorded daily notes about client conditions, treatments provided and progress made.
Delivered high level of assistance with cooking, meal preparation and shopping.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Documented care provided and submitted notes to supervisor.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Administered prescribed medications under direction from physician.
Managed patient transportation and appointment scheduling.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Provided entertainment and companionship through conversation, reading, and board games.
Transported clients to doctor appointments and social events.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Provided companionship and monitored health condition of clients.
Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Changed bed linens and maintained a clean living environment for the client's safety.
Outreach Coordinator at University Of Toledo Medical Center - Orthopedic CenterOutreach Coordinator at University Of Toledo Medical Center - Orthopedic Center
Staff Nurse, Heart and Vascular Care Unit at University of Toledo Medical CenterStaff Nurse, Heart and Vascular Care Unit at University of Toledo Medical Center