Erin H. Sievers
Greer,SC
Summary
Highly organized, goal oriented Accounts Receivable Manager with a positive attitude and accomplished in account reconciliation and invoice collections. Excellent communicator who can addresses delinquent payments with tact and diplomacy. Recognized as an effective leader with consistent achievement of objectives. Possesses expertise in customer service and and working with customers to meet their needs. Seeks to obtain a position that which will provide the opportunity to use my proven skills in a challenging team environment and will offer career growth.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Manager
TradeCentric, LLC Fka PunchOut2Go, LLC (Startup)
2022.03 - Current
- Ensure timely payments from clients through effective communication and daily follow ups
- Analyze aging reports of all customers (~ 700). Created current Billing and Collections Standard Operating Procedures for improving collections efforts to improve cash flow revenue
- Implemented new collection strategies that led to the recovery of 500K in lost revenue
- Reduced outstanding account balances through diligent follow-up on past due account/ invoices
- Schedule weekly meetings with sales, customer service and delivery teams to resolve billing disputes proactively to avoid late payments
- Verify any discrepancies and work internally to resolve any customers' billing issues to avoid non or late payments
- Create weekly reports detailing accounts receivable performance metrics for senior management review.
- Oversee collections process using third party vendor when needed.
Senior Accounts Receivable Specialist
International Vitamin Corporation
2019.10 - 2022.03
- Managed trade receivables collecting over 250M annually
- Generated invoices upon receipt of billing information and tracked collection progress
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
- Performed targeted collections on past due accounts aged over 30 days
- Presented audit findings to accounting manager after reviewing results and paperwork
- Managed complex Walmart Settlement Process under direction of senior management to collect over 1M quarterly for unearned shortage deductions
- Completed month end close closing entries and reports, contributing to timely financial statements
- Possess working knowledge of navigating customer portals for uploading invoices and tracking payment dates to ensure timely receipts to meet cash flow forecasts
Accounts Receivable Specialist
Eastern Industrial Supplies Inc.
2017.01 - 2019.09
- Managed all facets of receivables for 6 company locations in NC/SC region
- Built customer relationships: oversaw over 100 customer accounts annually
- Performed targeted collections on past due accounts aged over 60 days
- Contacted clients with past due accounts to formulate payment plans
- Managed efficient cash flow reporting, posted cash receipts and analyzed material credits, independently addressing and resolving issues
- Identified, researched and resolved billing variances to maintain system accuracy and currency
- Researched potential customers' applying for in house credit and assigned credit limits based on Market Data
- Handled high volume of in-bound calls and emails pertaining to customers' accounts providing excellent customer service
- Developed team communications and information for Quarterly Review meetings and Year End close
- Prepared aging spreadsheets for upper management review
- Possess working knowledge of various portals: Oracle, Ariba, BillTrust, Taulia
Marketing/Wellness Coordinator
Eastern Industrial Supplies Inc.
2014.10 - 2016.12
- Oversaw promotional apparel and merchandise for all company locations
- Created a Wellness committee to enact a corporate wellness plan and annual budget. Organized monthly conference calls with all Wellness Champions to inform them of upcoming events, and encouraged people to lead healthier lifestyles
- Researched and purchased Automated External Defibrillator(AED) for all 17 locations, and implemented an ongoing program with the assistance of the AHA having associates trained in CPR/AED use
- Formed a corporate team annually for the AHA walk in downtown Greenville, SC
HR Administrative Assistant
Eastern Industrial Supplies Inc.
2012.10 - 2014.09
- Assisted HR in preparing for New Associate Orientation: sent invitations to attendees, made travel arrangements, ordered food, assembled orientation manuals
- Processed HR invoices on a weekly basis
- Created and oversaw 52 driver files to ensure they were in compliance with DOT regulations
- Entered Multiple Work site Report unemployment wages information in government website on a quarterly basis
- Oversaw company Random Drug Testing program on a quarterly basis
- Put together termination paperwork for associates leaving the company with information pertaining to their benefits, pay and 401k statuses
Education
Bachelor of Science - Business Administration, Marketing Management
University of Southern Mississippi
Hattiesburg, MSSmall Business Accounting Certificate - undefined
Greenville Technical College
Greenville, SC2012
Skills
- Accounts Receivable
- Team Building
- Customer Service
- Credit and Collections
- Computer Platforms including Maxio, SalesForce, Oracle, Eclipse (Eterm and Solar), SAS
- Account Reconciliations
- Process improvements
- Navigating Customer Portals
- Gmail, Google Drive, Docs, Sheets, Microsoft Office (Excel, Word, Power Point)
Prior Work History
Worked in various positions that gave me experience in:
- Managing relationships between my employer and the customers' we serviced
- Compiling information pertaining to the industry and putting into formats for others to glean productivity, sales goals, budgets, and overall performance
- Selecting, training and supervisng a staff of twenty five associates/employees
Timeline
Accounts Receivable Manager
TradeCentric, LLC Fka PunchOut2Go, LLC (Startup)
2022.03 - Current
Senior Accounts Receivable Specialist
International Vitamin Corporation
2019.10 - 2022.03
Accounts Receivable Specialist
Eastern Industrial Supplies Inc.
2017.01 - 2019.09
Marketing/Wellness Coordinator
Eastern Industrial Supplies Inc.
2014.10 - 2016.12
HR Administrative Assistant
Eastern Industrial Supplies Inc.
2012.10 - 2014.09
Bachelor of Science - Business Administration, Marketing Management
University of Southern Mississippi
Small Business Accounting Certificate - undefined
Greenville Technical College
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