Esse Rodriguez
Sumter
Summary
Versatile sales associate, experienced in delivering detail-oriented, high-quality services. Known for my strong, compassionate listening skills, I contribute to a welcoming environment that encourages loyalty through thorough client consultation, and consistent follow-ups resulting in satisfaction and retention, as well as referrals.
Overview
13
13
years of professional experience
Work History
Stylist
Sport Clips
Oklahoma City
06.2024 - 11.2024
- Consulted with clients to determine the desired salon services and products needed.
- Maintained sanitation and organization of salon tools and workstations.
- Provided excellent customer service to encourage client returns and referrals.
- Collected payments and maintained detailed records of customer purchases and services rendered.
Home Aide
Gentle Shepherd Home Health
Oklahoma City
08.2024 - 10.2024
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Accompanied clients on doctor visits and provided transportation when needed.
- Assisted with medication reminders and adherence to prescribed regimens.
- Provided companionship and emotional support to enhance client well-being.
Stylist
Great Clips
Yukon
09.2023 - 06.2024
- Consulted with clients to determine the desired salon services and products needed.
- Maintained sanitation and organization of salon tools and workstations.
- Provided excellent customer service to encourage client returns and referrals.
- Collected payments and maintained detailed records of customer purchases and services rendered.
- Collaborated with teammates to cover shifts as needed.
Stylist
Great Clips
Oklahoma City
05.2020 - 09.2023
- Consulted with clients to determine the desired salon services and products needed
- Maintained sanitation and organization of salon tools and workstations.
- Provided excellent customer service to encourage client returns and referrals.
- Collected payments and maintained detailed records of customer purchases and services rendered.
- Collaborated with team members to cover shifts as needed.
Stylist
JCPenney Salon
Norman
10.2019 - 03.2020
- Provided excellent customer service with thorough consultations for clients to determine desired styles, colors, and products.
- Washed, colored, cut, and styled hair for a high volume of clients daily, while maintaining personal records of services and products rendered.
- Cultivated strong customer connections by executing superb services, as well as by pre-booking future appointments to increase repeat business, and drive earnings.
- Assisted the reception desk by answering phones, rescheduling appointments, and processing payments using the internal software system.
- Maintained cleanliness, sanitation, and organization of salon tools and workstations.
Sales Representative
Sally's Beauty Supply
Norman
02.2019 - 10.2019
- Greet and listen to customer inquiries with professionalism and care, to provide the best consultation for products.
- Educate and engage customers on new products to drive sales opportunities.
- Process sales transactions using point-of-sale systems efficiently, while collaborating with team members to achieve daily sales goals.
- Maximize sales by keeping the shop tidy, restocked, correctly priced, and updated with current, special, and seasonal merchandise.
- Create detailed reports on daily, weekly, and monthly sales activity.
Server
Denny's Diner
Clifton
02.2018 - 08.2018
- Provided exceptional customer service by taking accurate orders, recommending specials to increase profits, and simultaneously communicating with kitchen staff in a fast-paced diner environment.
- Managed cash register operations to input or adjust orders, split bills, and calculate totals for customer payments.
- Maintained cleanliness of the serving area and ensured compliance with health food standards.
- Performed opening and closing duties to include setting up the dining area, wiping down tables and chairs, and restocking condiments to prepare for the next customers.
Sales Associate
Enstrom's Candies
Grand Junction
12.2017 - 04.2018
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Managed inventory by restocking shelves and conducting regular stock checks.
Warehouse Worker
Express Employment Professionals
Grand Junction
03.2017 - 09.2017
- Monitor and maintain thread assembly order, replacing materials as needed.
- Pick and pack orders according to company standards.
- Shipping and receiving data entry orders for the company.
- Loaded and unloaded shipments while adhering to safety protocols.
Stylist
JCPenney Salon
Grand Junction
06.2016 - 02.2017
- Provided excellent customer service with thorough consultations for clients to determine desired styles, colors, and products.
- Washed, colored, cut, and styled hair for a high volume of clients daily, while maintaining personal records of services and products rendered.
- Cultivated strong customer connections by executing superb services, as well as by pre-booking future appointments to increase repeat business, and drive earnings.
- Assisted the reception desk by answering phones, rescheduling appointments, and processing payments using the internal software system.
- Maintained cleanliness, sanitation, and organization of salon tools and workstations.
Cashier
Burger King
Grand Junction
04.2016 - 02.2017
- Processed customer orders accurately and swiftly, while using suggestive selling techniques to promote add-on sales at a fast-paced food establishment.
- Operated as a cashier, handling credit cards, checks, and cash transactions, with attention to detail for change returned.
- Maintained cleanliness and restocked the work area throughout shifts by assisting with food preparation to meet the quality standards of menu items.
- Collaborated with team members by learning other roles to ensure smooth coverage, and keep the workflow moving during busy periods.
Eyebrow Threader
BrowArc
Grand Junction
12.2015 - 06.2016
- Performed expert eyebrow threading techniques to shape eyebrows and remove facial hair, improving customer satisfaction.
- Acted as a receptionist by answering phones and effectively collecting payments with a POS system.
- Educate clients and recommend products that would enhance and maintain the effects of the services provided.
- Cleaned and sanitized work area between clients to ensure hygienic conditions.
Stylist
Sebastian Salon
Grand Junction
11.2015 - 01.2016
- Maintained cleanliness and organization of salon tools and workstations.
- Provided personal consultations to determine clients' styling needs and preferences.
- Check clients out at POS system
Fountain
Sonic
Clifton
09.2014 - 11.2014
- Prepared drinks, specialty shakes, and ice cream desserts according to restaurant standards.
- Completed day-to-day duties accurately and efficiently.
- Cleaned and maintained ice cream machine
Cashier
Burger King
Grand Junction
03.2014 - 07.2014
- Processed customer orders accurately and swiftly, while using suggestive selling techniques to promote add-on sales at a fast-paced food establishment.
- Operated as a cashier, handling credit cards, checks, and cash transactions, with attention to detail for change returned.
- Maintained cleanliness and restocked the work area throughout shifts by assisting with food preparation to meet the quality standards of menu items.
- Collaborated with team members by learning other roles to ensure smooth coverage, and keep the workflow moving during busy periods.
Carhop /Fountain Worker
Sonic
Marlow
04.2013 - 11.2013
- Delivered food and drinks to customers promptly, with a friendly manner.
- Prepared drinks, specialty shakes, ice cream desserts, condiments, and food items according to restaurant standards.
- Maintained knowledge of new offerings, and upsold promotional and special items accurately and professionally.
- Processed payments, handling cash and credit transactions with precision.
Baker
Red Lobster
Lawton
01.2013 - 04.2013
- Prepared fresh bread by following recipes to ensure product consistency and quality for daily restaurant service.
- Prepped and cooked potatoes while using oven safety.
- Dish pit, close down.
Warehouse Worker
OnTrack Staffing
Okahoma
04.2012 - 11.2012
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Operated scanners, computers, and other equipment to track orders.
- Operated forklifts to move materials within the warehouse efficiently.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Cashier
Burger King
Grand Junction
01.2012 - 04.2012
- Processed customer orders accurately and swiftly, while using suggestive selling techniques to promote add-on sales at a fast-paced food establishment.
- Operated as a cashier, handling credit cards, checks, and cash transactions, with attention to detail for change returned.
- Maintained cleanliness and restocked the work area throughout shifts by assisting with food preparation to meet the quality standards of menu items.
- Collaborated with team members by learning other roles to ensure smooth coverage, and keep the workflow moving during busy periods.
Food Ave
Target
Grand Junction
11.2011 - 01.2012
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by quick, friendly service.
- Maintained clean cooking and eating areas.
Education
Cosmetology - Hair, Skin, Nails
The Salon Professional Academy
Grand Junction07-2015
High School Diploma -
Eisenhower High
Lawton, OK05-2011
Skills
- Adapt to diverse groups
- Exceptional customer engagement
- Great listening skills
- Merchandise display setup
- Multi-tasking strength
- Point-of-sale systems
- Product recommendations
- Teamwork and collaboration
Timeline
Home Aide
Gentle Shepherd Home Health
08.2024 - 10.2024
Stylist
Sport Clips
06.2024 - 11.2024
Stylist
Great Clips
09.2023 - 06.2024
Stylist
Great Clips
05.2020 - 09.2023
Stylist
JCPenney Salon
10.2019 - 03.2020
Sales Representative
Sally's Beauty Supply
02.2019 - 10.2019
Server
Denny's Diner
02.2018 - 08.2018
Sales Associate
Enstrom's Candies
12.2017 - 04.2018
Warehouse Worker
Express Employment Professionals
03.2017 - 09.2017
Stylist
JCPenney Salon
06.2016 - 02.2017
Cashier
Burger King
04.2016 - 02.2017
Eyebrow Threader
BrowArc
12.2015 - 06.2016
Stylist
Sebastian Salon
11.2015 - 01.2016
Fountain
Sonic
09.2014 - 11.2014
Cashier
Burger King
03.2014 - 07.2014
Carhop /Fountain Worker
Sonic
04.2013 - 11.2013
Baker
Red Lobster
01.2013 - 04.2013
Warehouse Worker
OnTrack Staffing
04.2012 - 11.2012
Cashier
Burger King
01.2012 - 04.2012
Food Ave
Target
11.2011 - 01.2012
Cosmetology - Hair, Skin, Nails
The Salon Professional Academy
High School Diploma -
Eisenhower High
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