Ethan Reed
Mount Pleasant,SC
Summary
Highly motivated and detail-oriented professional with a diverse background in freight operations, equipment handling, sales prospecting, income verification, and customer service leadership. Experienced as a Leasing Professional with Greystar, CSD Lead with Walmart, and Fulfillment Lead with Lowe’s, bringing a strong understanding of operational oversight, workflow optimization, and customer experience enhancement.
Recognized as a quick learner with a strong work ethic and a consistent ability to stay productive in fast-paced environments while contributing to team and organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Professional
GREYSTAR
Mount Pleasant, SC
02.2024 - Current
- Managed residential properties with a focus on leasing operations, tenant relations, and regulatory compliance
- Provided detailed property information to prospective tenants and conducted property tours showcasing features and amenities
- Evaluated applications by verifying credit, income, and rental history
- Marketed available units through multiple channels to attract and engage prospective tenants
- Scheduled showings and followed up with leads to maximize occupancy rates
- Stayed up to date on local housing laws and regulations to ensure compliance
- Utilized leasing software to track applicant status, manage leads, and streamline the leasing process
Skills Development Lead
WALMART DISTRIBUTION CENTER
Ridgeville, SC
06.2023 - 01.2024
- Delivered engaging training sessions focused on skill development and performance improvement for associates
- Facilitated onboarding by guiding new hires through processes, providing resources, and ensuring a smooth transition
- Reviewed and processed new hire documentation, including W-4 forms and direct deposit setup
- Evaluated performance metrics and provided constructive, actionable feedback to support growth
- Developed individualized growth plans to improve retention and enhance associate development
- Presented training materials and PowerPoint sessions covering job responsibilities, policies, procedures, and safety standards
- Served as a point of contact for new associates, offering ongoing guidance and support during initial training periods
Shipping Loader- 4th
WALMART DISTRIBUTION CENTER
Ridgeville, SC
11.2022 - 05.2023
- Loaded and unloaded trailers efficiently to support timely distribution of goods from distribution centers to retail locations
- Built and secured pallets according to safety and company standards to ensure product stability during transit
- Scanned, labeled, and organized freight accurately to maintain inventory tracking and shipment integrity
- Prepared trailers for shipment by inspecting loads and ensuring proper weight distribution and secure placement
- Operated equipment and followed safety protocols to maintain a safe and productive work environment
- Verified shipment accuracy and collaborated with team members to meet daily productivity goals
Order Filler- Dry Shipping- 4th
WALMART DISTRIBUTION CENTER
Brundidge, AL
06.2022 - 09.2022
- Completed tasks such as pallet stacking in a timely manner to allow a smooth transition of items from the DC to stores in the area
- Fulfilled orders with accuracy as directed by a voice picking device specifically Lydia device
- Operated equipment such as a center-control rider pallet truck/PC 4500
- Consistently achieved and exceeded pick rate requirements while maintaining high accuracy standards
- Followed safety protocols to minimize workplace accidents.
Fulfillment Lead
LOWE'S HOME IMPROVEMENT WAREHOUSE
SUMMERVILLE, SC
03.2022 - 05.2022
- Led fulfillment operations across multiple departments, ensuring all orders were completed accurately and on time
- Coordinated team workflow to maintain efficiency and meet daily and overall fulfillment targets
- Monitored order progress and resolved issues to prevent delays in shipment
- Directed team members on task prioritization to uphold productivity and accuracy standards
- Verified order completion and quality across departments for consistency and compliance
- Communicated with leadership and staff to align on goals, performance expectations, and daily operations
Fulfillment Associate
LOWE'S HOME IMPROVEMENT WAREHOUSE
Summerville, SC
06.2020 - 03.2022
- Processed and fulfilled customer orders with speed and accuracy to meet operational goals
- Operated handheld RF scanners to track merchandise throughout the fulfillment process
- Maintained clean, organized, and safe work areas to support efficiency and reduce risk
- Assisted with picking, assembling, and loading orders based on daily business needs
- Gathered, sorted, and prepared merchandise for packing into boxes, envelopes, or pallets
- Collaborated with team members to support workflow, productivity, and shift objectives
- Followed all safety procedures and promptly reported hazards or incidents to management
- Verified product accuracy by matching items to order documentation prior to packing and shipment
- Supported inventory flow by ensuring correct handling and placement of merchandise
- Adapted to changing priorities and workload demands in a fast-paced fulfillment environment
Customer Service Associate
LOWE'S HOME IMPROVEMENT
Summerville, SC
03.2020 - 06.2020
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Explained benefits, features and recommendations to maximize client retention.
- Improved customer service wait times to mitigate complaints.
Education
Associates Degree - Business Administration/Marketing
Trident Technical College
Charleston, SC2023
High School Diploma -
Fort Dorchester High School
North Charleston, SC05-2020
Skills
- Technical proficiency
- Strong verbal communication
- Detail-oriented approach
- Service excellence
- Fair Housing Law Knowledge
- Collaborative teamwork
- Sales expertise
- Machinery operation
- Safety compliance
- Flexible problem solver
- Enthusiastic collaborator
- Analytical problem-solving
Accomplishments
- South Carolina Property Management License (obtained)
- Certified Nursing Assistant (CNA)
- CPR Certified
Certification
- Certified Nursing Assistant (CNA) April 2020 - April 2022
- Forklift, Order picker, and Narrow aisle reach truck certified through Lowe's Home Improvement October 2020 - May 2022
Obtained SC Property Management License
South Carolina Property Management License earned, demonstrating knowledge of state regulations, leasing practices, and legal requirements for managing residential properties.
Timeline
Leasing Professional
GREYSTAR
02.2024 - Current
Skills Development Lead
WALMART DISTRIBUTION CENTER
06.2023 - 01.2024
Shipping Loader- 4th
WALMART DISTRIBUTION CENTER
11.2022 - 05.2023
Order Filler- Dry Shipping- 4th
WALMART DISTRIBUTION CENTER
06.2022 - 09.2022
Fulfillment Lead
LOWE'S HOME IMPROVEMENT WAREHOUSE
03.2022 - 05.2022
Fulfillment Associate
LOWE'S HOME IMPROVEMENT WAREHOUSE
06.2020 - 03.2022
Customer Service Associate
LOWE'S HOME IMPROVEMENT
03.2020 - 06.2020
Associates Degree - Business Administration/Marketing
Trident Technical College
High School Diploma -
Fort Dorchester High School