Etoyia Shaw
Greer
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nutrition Assistant
Spartanburg Regional Medical Center
Spartanburg
08.2022 - 01.2024
- Assisted registered dietitians with meal planning and nutrition education materials.
- Provided support during patient assessments and dietary consultations.
- Prepared and organized food items for patient meals according to dietary guidelines.
- Monitored inventory levels of food supplies and communicated needs to management.
- Collaborated with kitchen staff to ensure compliance with safety standards.
- Maintained cleanliness and organization in the nutrition service area daily.
- Documented patient dietary preferences and restrictions accurately in systems used.
- Worked with nutritionist to personalize client meal and snack plans to promote good health and performance.
Food and Beverage Manager
SPINX
Greenville
05.2017 - 02.2022
- Managed daily operations of food and beverage services.
- Developed and implemented staff training programs for service excellence.
- Oversaw inventory management, ensuring optimal stock levels and quality.
- Coordinated vendor relationships for timely delivery of supplies.
- Created menus that aligned with customer preferences and seasonal trends.
- Enforced health and safety standards throughout the establishment.
- Led team meetings to enhance communication and service strategies.
- Resolved customer complaints to maintain high satisfaction levels.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
Deli Manager
Potbelly
Clemson
05.2008 - 02.2018
- Managed daily operations of deli, ensuring high-quality food preparation.
- Coordinated inventory management, including ordering and stock rotation processes.
- Developed schedules to ensure adequate staffing during peak hours.
- Fostered a positive team environment through effective communication and support.
- Handled customer inquiries and resolved issues to enhance overall experience.
- Trained new employees on proper food handling techniques and safety regulations.
- Ordered necessary deli supplies to maintain stock levels.
- Monitored daily sales reports to maximize profitability.
- Supervised deli staff to ensure efficient customer service.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Education
Associate of Science - Medical Assistant
ECPI University
Virginia Beach, VA06-2024
Skills
- Nutrition education
- Patient assessment
- Dietary planning
- Inventory management
- Food safety compliance
- Team collaboration
- Food safety standards
- Ordering supplies
- Cost reductions
- Promotional sales
- Waste reduction
- Catering support
- Staff training
- Promotion execution
- Telehealth coordination
- Therapeutic procedures
- Patient relations
- Medical records confidentiality
- HIPAA compliance
- Vital signs and examinations
- Medical terminology knowledge
- Reliable team player
- Medical office management
Certification
- Registered medical assistant ~ 2025
Timeline
Nutrition Assistant
Spartanburg Regional Medical Center
08.2022 - 01.2024
Food and Beverage Manager
SPINX
05.2017 - 02.2022
Deli Manager
Potbelly
05.2008 - 02.2018
Associate of Science - Medical Assistant
ECPI University