Eva Kelley
Clemson
Summary
Enthusiastic candidate with hands-on experience in customer service and team work. Contributes to team success by effectively using communication and building relationships with my co-workers. Eager to apply marketing and business knowledge and collaborative skills to fully commit to delivering high quality outcomes in a professional job setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Panera Bread
Greenwood, SC
09.2025 - Current
- Seasonal Student Worker
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated cash register efficiently, accurately processing transactions and managing cash flow.
- Prepared food items according to Panera Bread standards, maintaining quality and consistency in product offerings.
- Collaborated with team members to streamline workflows, enhancing overall operational efficiency during peak hours.
Shift Leader
Dunkin' Donuts
Clemson, SC
11.2023 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored new team members on company policies and procedures.
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor's Degree - Digital Marketing And Business Administration
Erskine College
Due West, SC05-2027
High School Diploma -
D.W. Daniel High School
Central, SC05-2024
Skills
- Verbal and written communication
- Decision-making
- Staff training and development
- Task delegation
- Goal setting
- Relationship building
- Cross-functional teamwork
- Customer relationship management
- Marketing
- Budget control
Certification
Content Marketing Certification - HubSpot Academy
Languages
English
Native or Bilingual
Timeline
Team Member
Panera Bread
09.2025 - Current
Shift Leader
Dunkin' Donuts
11.2023 - Current
Bachelor's Degree - Digital Marketing And Business Administration
Erskine College
High School Diploma -
D.W. Daniel High School