Evan Mulkey
Spartanburg
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate (Lumber)
Home Depot
07.2023 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Maintained visual merchandising standards to optimize product display and accessibility.
- Trained new associates on store policies, procedures, and customer service techniques.
- Monitored inventory levels and coordinated restocking efforts to ensure product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Drive heavy lift equipment in order to perform many tasks including but not limited to: stocking shelves, getting product from overhead to sales floor and loading customers.
Cashier and Customer Service
Lowe’s
06.2022 - 05.2023
- Checked out each customer at a quick speed and with optimal efficiency as well as bagging all items, almost simultaneously.
- Helped customers to find whatever they were looking for and get information needed about said item(s) needed.
- Operated self-checkout and helped all customers to use the checkout.
- Helped customers at customer service by doing returns, exchanges, and every other problem a customer had at our store.
- Performed other tasks for different departments such as temporarily being the stand in for a department.
- Performed basic cleaning duties, some stocking, zoning, etc.
Floor Staff Member
NCC Cinemas
09.2021 - 05.2022
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
Cashier
Walmart
03.2021 - 08.2021
- Quickly and efficiently checked out customers, making sure they had all they needed.
- Able to quickly clear a line of customers.
- Bagged every item, keeping similar items together (mostly dealt with foods) all while still maintaining a fast pace.
- Assisted at self-checkout with any and all needs/questions.
- Basic cleaning, zoning, and sorting/ searching for returns throughout the store.
Pizza Delivery Driver
Pizza Hut
07.2020 - 03.2021
- Carried food in insulated bags to maintain hot or cold temperatures.
- Helped recruit and train new team members.
- Maintained clean traffic record and kept vehicle clean and in top operating condition.
- Navigated urban and rural delivery routes and delivered food items at or before quoted times.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
- Maintained vehicle according to company and state safety requirements.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Dishwasher
Pizza Inn Restaurant
07.2019 - 07.2020
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
Education
Associate of Arts -
Spartanburg Community College
Spartanburg, SC05-2024
High School Diploma - undefined
Spartanburg High School
Spartanburg, SC05.2020
Skills
- Detail-Oriented
- Team Supervision
- Store Organization
- Store Policies and Procedures
- Decision Making
- Friendly and Helpful
- Adaptable and Flexible
- Honest and Ethical
- Customer Assistance
- Lift Equipment Certified
- Customer Service
- Teamwork and collaboration
- Time management
Certification
- Forklift Training - August 2023 - Now
- Reachlift Training - August 2023 - Now
- Pacer Training - 2023 - Now
- Order Picker Training - 2023 - Now
- Electric Ladder Training - 2023 - Now
- Electric Pallet Jack Training - 2023 - Now
Timeline
Sales Associate (Lumber)
Home Depot
07.2023 - Current
Cashier and Customer Service
Lowe’s
06.2022 - 05.2023
Floor Staff Member
NCC Cinemas
09.2021 - 05.2022
Cashier
Walmart
03.2021 - 08.2021
Pizza Delivery Driver
Pizza Hut
07.2020 - 03.2021
Dishwasher
Pizza Inn Restaurant
07.2019 - 07.2020
High School Diploma - undefined
Spartanburg High School
Associate of Arts -
Spartanburg Community College
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