Summary
Overview
Work History
Education
Languages
Timeline
Generic

Ezra Totoni

Columbia,SC

Summary

Versatile associate with 5+ years in food and beverage industry and having a reputation of leading and inspiring teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Cane Bay Buffalo Wild Wings
09.2021 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Operated POS cash register and equipment to collect payments.

Server

Yokoso
01.2024 - 05.2024
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.


Host

Olive Garden
08.2020 - 05.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School -

Cane Bay High School
Summerville, SC

Hospitality Management -

Trident Technical College
Charleston, SC

Bachelor of Arts - Hospitality Management

University of South Carolina
12-2026

Languages

Albanian

Timeline

Server

Yokoso
01.2024 - 05.2024

Cashier Team Lead

Cane Bay Buffalo Wild Wings
09.2021 - Current

Host

Olive Garden
08.2020 - 05.2022

Hospitality Management -

Trident Technical College

High School -

Cane Bay High School

Bachelor of Arts - Hospitality Management

University of South Carolina
Ezra Totoni