Faith Prokopchuk
Inman
Summary
Dedicated team member with proven leadership and customer service skills from Chick-fil-A. Excelled in a fast-paced environment, enhancing team efficiency and customer satisfaction. Fluent in English, Russian, and Ukrainian, adept at problem-solving and collaboration. Achieved significant improvements in service delivery by mastering product knowledge and workplace safety.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A
06.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Heavy lifting
- Goal setting and achievement
- Organizing work stations
- FLUENT IN English, Russian & Ukrainian
- Willingness to learn
Languages
Russian
Native or Bilingual
Timeline
Team Member
Chick-fil-A
06.2024 - 12.2024
High School Diploma -
Penn Foster Career School
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