FELICIA DAVIS
Orangeburg
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Dollar General
Orangeburg
02.2025 - Current
- Implemented visual merchandising standards to enhance product displays.
- Trained new staff on store policies and customer service techniques.
- Maintained cleanliness and organization throughout the store environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Adult Supervisor
Orangeburg County Disabilities and Special Needs Board
Orangeburg
05.2024 - 05.2025
- Supervised daily activities of adults with disabilities and special needs.
- Implemented individualized care plans to support client needs effectively.
- Coordinated recreational and social activities to enhance community involvement.
- Monitored behavioral patterns to ensure a safe environment for all participants.
- Maintained accurate records of client progress and incident reports.
- Provided feedback on job performance for individual employees.
- Managed payroll processing, scheduling, budgeting, forecasting, and reporting activities.
Cashier
Walmart Neighborhood Market
Cayce
06.2022 - 10.2024
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of the checkout area.
- Handled cash, credit, and gift card payments accurately.
- Monitored inventory levels and restocked items as needed.
- Resolved customer complaints with patience and professionalism.
- Greeted customers and answered any questions they had about the store's products and services.
Substitute Teacher
Kelly Services
Orangeburg
09.2021 - 03.2024
- Delivered engaging lessons to diverse student groups in various subjects.
- Managed classroom behavior and maintained a positive learning environment.
- Adapted lesson plans to meet individual student needs and learning styles.
- Maintained accurate attendance records and submitted reports as required.
- Provided classroom instruction outlined in teacher's lesson plans.
Transportation Driver
OCDSNB
Orangeburg
08.2019 - 01.2020
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Achieved daily preparation for vehicle inspections prior to travel.
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
Cashier
Neighborhood Walmart
Orangeburg
09.2016 - 10.2018
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Completed inventory counts and ordered merchandise.
Education
High School Diploma -
Edisto High School
Cordova, SCSkills
- Report preparation
- Complaint resolution
- Order Fulfillment
- Inbound and Outbound Calling
- Professional telephone demeanor
- POS systems expert
- Service standard compliance
- Recordkeeping strengths
- Receiving support
- Strategic sales knowledge
- Account management
- Multi-line phone talent
- Creative problem solving
- Cash handling
- Sales analysis
- Inventory management
- Customer service
- Problem solving
- Scheduling coordination
- Payroll administration
- Pricing and markdowns
- Shift scheduling
References
References available upon request.
Timeline
Assistant Store Manager
Dollar General
02.2025 - Current
Adult Supervisor
Orangeburg County Disabilities and Special Needs Board
05.2024 - 05.2025
Cashier
Walmart Neighborhood Market
06.2022 - 10.2024
Substitute Teacher
Kelly Services
09.2021 - 03.2024
Transportation Driver
OCDSNB
08.2019 - 01.2020
Cashier
Neighborhood Walmart
09.2016 - 10.2018
High School Diploma -
Edisto High School