Felicia Mickens
Camden
Summary
To obtain a position that will utilize my experience in management and providing excellent customer service.
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.
Overview
16
16
years of professional experience
Work History
Machine paper
Ahistrom
Camden
09.2020 - 01.2025
- Setting up machine according to production duplications
- Loading and unloading material
- Making adjustments as needed
- Measure material to sure it passes inspection
- Label and pack orders to prepare for shipment
Assistant manager
Lender Loan
Camden
10.2019 - 09.2020
- Process credit loan applications
- Contact customer with past due accounts
- Preparing reports daily
- Maintain cash reports draw
- Including processing payments and making daily bank deposits
Store Manager
Dalias Bottle Shop
Camden
08.2008 - 05.2016
- Led and motivated the store team to increase sales and ensure efficiency
- Managed the store's stock levels - Made key decisions about stock level and stock control
- Played a key role in advertising sessions- Organized special events, exhibitions and displays, social media event and community outreach
- Ensured that quality, customer service, health and safety standards are met - Resolved safety, legal, security issues and complaints
- Initiated changes to improve the business, e.g
- Revising opening hours to ensure the store can compete effectively in the local market and maintained awareness of market trends
- Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues
- Handled employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews
- Updated upper management on business performance, new initiatives and other issues
- Managed the accounts payable and receivables
Education
Diploma -
Camden High School
Camden, SCSkills
- Production monitoring
- Machine maintenance
- Process control
- Environmental compliance
- Workplace organization
- Efficiency optimization
- Performance tracking
- Skilled papermaking
- Specification compliance
- Breakdown troubleshooting
- Teamwork and collaboration
- Machinery operations
- Safety compliance
- Logistics
- Project management
- Budgeting and finance
- Client /vendor relations
- Strong verbal communication inventory reports
- Executive team leadership
- Great Problem solving and decision-making
- Leadership
- Organisation and delegation
- Forward planning and strategic thinking
Personal Information
License: 007795363
Timeline
Machine paper
Ahistrom
09.2020 - 01.2025
Assistant manager
Lender Loan
10.2019 - 09.2020
Store Manager
Dalias Bottle Shop
08.2008 - 05.2016
Diploma -
Camden High School