Felipe Paniagua
Spartanburg
Summary
Versatile Technician with a proven track record at UBreakiFix by Asurion, excelling in troubleshooting and customer service. Skilled in basic computer repair and bilingual communication, adept at diagnosing and solving complex technical issues. Demonstrated ability to enhance team efficiency and client satisfaction through effective problem-solving and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technician
UBreakiFix by Asurion
07.2024 - 11.2024
- Performed troubleshooting and diagnosis on malfunctioning phones.
- Spread out articles or materials and examined for holes, tears and other defects.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Scanned in inventory and organized phone parts.
- Answer phone calls and help customers with their problems.
Machine Operator
Wood Construction
05.2023 - 07.2024
- Drive a Komatsu dump truck
- Work as a team to get the job done
- Translate for the boss to talk with non-english speaking employees.
Cook
Taste of Thai
09.2022 - 02.2023
- Customer service
Education
Broome High School
Spartanburg, SC07-2015
Skills
- Basic computer repair
- Troubleshooting
- Software installation
- Operating systems
- Teamwork
- Customer service
- Bilingual (English and Spanish)
- Familiar with Windows, Mac, and Linux
Certification
Technical Support Fundamentals Coursera
https://www.coursera.org/account/accomplishments/verify/NPJTEW7A8WKL
Learned binary, customer support, basic Linux and Windows, and troubleshooting
Timeline
Technician
UBreakiFix by Asurion
07.2024 - 11.2024
Machine Operator
Wood Construction
05.2023 - 07.2024
Cook
Taste of Thai
09.2022 - 02.2023
Broome High School
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