Dynamic professional with strong customer engagement skills and bilingual communication. Experienced in direct patient care and training new team members. Committed to fostering a welcoming atmosphere and ensuring high-quality service.
Work History
Barista
7 Months
Scooters Coffee Shop | 01.2026 - 08.2026
Prepared and served high-quality coffee beverages according to established recipes.
Assisted in training new baristas on beverage preparation and customer service expectations.
Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Receptionist
7 Months
Sol Body Spa | 04.2025 - 11.2025
Managed front desk operations, ensuring smooth guest check-in and check-out processes.
Assisted with customer inquiries, providing knowledgeable responses about services and products offered.
Maintained organized records of client information and appointment history using spa management software.
Boosted overall salon sales with upselling of tanning packages and related skincare products.
Ensured compliance with state regulations by monitoring client usage of tanning equipment and enforcing age restrictions.
Retail Worker
1 Year 5 Months
Page 6 Boutique | 11.2023 - 04.2025
Processed sales transactions efficiently using point-of-sale systems to ensure accuracy.
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained visual merchandising standards to promote brand image and drive sales.
Collaborated with team members to achieve daily sales goals and improve store performance.
Trained new staff on operational procedures and customer service best practices for consistency.